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Questions and Answers for SAFAVIEH Chelsea Black 3 ft. x 3 ft. Round Speckled Border Floral Area Rug

Internet #205640360

Model #HK78A-3R

Store SKU #1001082591

  • Transitional design with floral pattern, indoor only
  • 0.3 in. pile great ideal for living room, dining room and bedroom
  • Rug pad recommended w/ 3 ft. round rug for nonslip, extra padding

Questions & Answers

12Questions
caret
Q:I'm wondering if the accent color on the black rug is burgandy or more red. It appears different in the two photos provided.
by|Mar 13, 2024
1 Answer
Answer This Question

A:  Hello Donna, thank you for your inquiry. Due to color being subjective, we recommend you order the smallest size rug and return it after viewing it at hand. We strive to accurately display color but due to viewing online especially pictures that have different lightings, this creates color variance. Hope this helps.

by|Mar 15, 2024
    caret
    Q:Why is this a different pattern from the ivory chelsea runner I ordered about 2 years ago? I was hoping to match that for adjoining hallways.
    by|Mar 25, 2023
    1 Answer
    Answer This Question

    A:  Hello! The rug recently had a production change, resulting in a slight change of the design. Thank you for your question!

    by|Mar 29, 2023
      caret
      Q:Is this carpet available in Canada
      by|Mar 25, 2023
      1 Answer
      Answer This Question

      A:  Thank you for your recent inquiry with The Home Depot. For the correct market, please visit www.homedepot.ca. We appreciate your business and look forward to serving you in the future.

      by|Mar 28, 2023
        caret
        Q:Is this rug a regular hooked pile or looped finish?
        by|Jan 29, 2022
        1 Answer
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        A:  Thank you for your question. This is a hand-hooked rug.

        by|Oct 28, 2023
          caret
          Q:Does the rug shed?
          by|Oct 27, 2021
          1 Answer
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          A:  Thank you for your question. Shedding is common in all Wool Rugs. What happens is there is loose wool and this will fall out. The most shedding will occur in the first few months. Over time, this will be less and less but it will still continue.

          by|Oct 28, 2021
            caret
            Q:This rug looks more red that burgundy. Is it truly more on the red side than the burgundy? I am hoping it is more on the red side. Burgundy would not work for me. Do not want to order until my question is answered. it is just what I have been looking for.
            by|Feb 10, 2021
            1 Answer
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            A:  Hi Arlene. Yes, there are new photos that we will look to add in the upcoming future but the red is not burgundy and more of a true red. Thank you for your inquiry.

            by|Feb 15, 2021
              caret
              Q:is this a flat rug
              by|Feb 12, 2020
              2 Answers
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              A:  Yes, this item is a flat rug.

              by|Feb 13, 2020

                A:  Hi Darlene. Yes, this is a flat rug with a pile height of 0.50 inches. Thank you for your inquiry.

                by|Feb 13, 2020
                  caret
                  Q:Is the backing heavy and stiff enough to have the rug lay flat? We bought a cheaper one from a different manufacturer and it was lumpy and the edges curled. It would not lay flat.
                  by|Jan 26, 2019
                  4 Answers
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                  A:  Hi JJ. The backing of this rug is made of cotton so it isn't as stiff as rugs without a backing. In the event of rugs not laying flat, we would recommend either to back-roll them or keep a heavy object on the edges until they flatten out. Thank you for your inquiry.

                  by|Jan 31, 2019

                    A:  Hi Safavieh staff again. Even though you didn’t respond, I went ahead and bought this rug. I’m happy to say that the backing is similar to the last rug I bought from you and it does indeed lay flat. JJ

                    by|Dec 10, 2022
                      1 found this answer helpful

                      A:  Yes, but be aware that the color is rust, not burgundy.

                      by|Mar 9, 2021

                        A:  To the Safavieh staff, thank you for the response, but it didn’t really answer my question. Let me try again. I bought a competitors product, and the backing was very soft. However, it was a thinner rug, and even after being laid flat for a months with weights scattered on top of it, the edges still curl and there are lumps and waves throughout the body of the rug. A few years ago I had previously bought a Safavieh rug (from the Stratford Collection) and it had a heavy and stiff backing. This rug was awesome. It only too a short time after unrolling it before it laid completely flat. I love it. The question: does this current product (the Chelsea Collection) have the same backing? Thanks JJ

                        by|Feb 2, 2019