Q:On the website the yellow/light green looks much lighter in the larger sizes, and much darker in the smaller sizes. Can anyone confirm if they match, or if they are different? Thank you.
by|Apr 11, 2022
1 Answer
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A: Hello! Please be aware that there are dye lot variances. Rugs from different production timelines will look slightly different when compared next to each other. Due to differences in monitor size & screen resolution, rugs may appear slightly different in your browser than they do in person. If you would like to purchase a sample size from one of our collections, please contact a Safavieh Retail Store or a Safavieh Dealer in your area. We do not carry samples for all our collections, so it's not guaranteed they will have samples available. Our sample sizes are listed as a size 2' x 3' or the smallest size from that collection. Thank you for your question!
by|Apr 12, 2022
Q:I need size 31 inch length and 20 inch width. would I be able to get this size or close to it?
by|Dec 6, 2020
1 Answer
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A: Hello. Unfortunately, this would be the closest size as we do not make custom fitted rugs. Thank you for your inquiry.
by|Dec 7, 2020
Q:Why is this round rug advertised as 6 ft by 6 ft when it is actually much smaller than that, at 5’6” by 5’6”?
by|Sep 23, 2020
1 Answer
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A: Hello. The size on the product name is to help with search purposes. The actual size is displayed on the sizing and bullet points, as well as the dimensions. Thank you for your inquiry.
by|Sep 23, 2020
Q:Chelsea Collection; Design: HK11L; Home Depot's description indicates this rug is 3' X 4', however, Safavieh's website states they do not make this rug in this size, the closest size Safavieh has is 2'-6" X 4'. QUESTION: What is the actual size of this rug?
by|Apr 14, 2020
1 Answer
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A: Hi Carolyn. The actual rug size for this rug is 2'6" x 4'. The difference you are seeing is due to Home Depot using the approximate rug size on the product name (3' X 4') to help with search purposes. Thank you for your inquiry.
by|Apr 17, 2020
Q:I am seeking a runner that is black and gold? Can you confirm that the second color is gold? If not what is it?
by|Aug 25, 2019
2 Answers
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A: No, it is not gold. It is more tan.
by|Aug 27, 2019
A: Hi Glenda. Yes, he main color is black and the accents and design color is a dark toned gold. Thank you for your inquiry.
by|Aug 27, 2019
Q:Can this runner be used on stairs?
by|May 7, 2018
1 Answer
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A: Hello. We would not recommend this runner to be used on stairs as it would be problematic to keep flat due to the pile height and backing. Thank you for your inquiry.
by|May 5, 2023
Q:Are the lines on the Chelsea Light Blue 8 ft. 9 in. x 11 ft. 9 in. Area Rug gold or brown?
by|Feb 14, 2018
1 Answer
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A: Hi Allison. The border and accent lines are more dark beige than they are brown or gold. The smaller accents on the floral pieces are a lighter beige with brown. Thank you for your inquiry.
by|May 5, 2023
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Q:One reviewer said this is muddy looking and there was sage green in it. I do not see that color. Can someone else describe the actual color?
by|Dec 22, 2017
1 Answer
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A: Hello. Please be advised that the reviews are collection based, meaning they are not specific to this color and could be a review for a different color in the collection. Thank you.