Questions and Answers for SAFAVIEH Courtyard Olive/Natural 7 ft. x 7 ft. Round Border Indoor/Outdoor Patio Area Rug

A:  Hello Measurements, thank you for your interest on our rugs. We do have the 5'3" xx 7'7" available as it is in stock on this website by scrolling down on size selection. Hope this helps you.

A:  Hello Measurements, thank you for your inquiry. This rug is still produced in 5'3" x 7'7". You just have to click on sizes and scroll down to see the size you want. Hope this helps.

A:  Hello Paul! While Safavieh Outdoor rugs are designed to withstand a variety of weather conditions, leaving them out during rain, humid environments, heavy winds, storms, hurricanes, and snow is not advised. We highly recommend that the rug be rolled up when fully dry and stored indoors, in a shed/garage or dry and cool area. Thank you for your question!

A:  Hi. Yes, there is latex in the backing that holds the the back and the pile together. Thank you for your inquiry.

A:  Hello. Unfortunately, because of the size of this rug we are forced to fold these rather than roll to ship. However, the creases should only be temporary and removing them involves back-rolling or reverse rolling and allowing time for your creases to relax. Thank you for choosing The Home Depot!

A:  Hello, we advise not modifying the rug for any purposes. The ends are tightly weaved together to keep the appearance of the rug. Thanks for choosing The Home Depot.

A:  Hello, our Courtyard rugs are made for the outdoor weather; however, exposure to constant rain throughout the year may wear and tear the rug due to the level of acidity. Thanks for choosing The Home Depot.

A:  Hello. There shouldn't be any fold marks if the rug is rolled. If the edges are rising, it is recommended to place a heavy object on the rug for several days so it flattens out. Thank you.

A:  Thank you for your question. Creases of rugs can happen. There are few suggestions you may want to consider to reduce this: • Back rolling/ Reverse rolling the rug (leave it back rolled for 48-72 hours)- place heavy furniture on rug while back rolled/ reverse rolled to keep it from unraveling • Use indoor rug/carpet tape-tape down corners of the rug to secure and flatten the ends of your rug. • Use a rug pad to prevent slipping and sliding • Use a rug gripper for hardwood flooring • Vacuum the rug where the creases are located • Simply allow ample time for your rug or runner to settle *These creases/waves/bumps will normally flatten-out on their own so in most cases you can simply allow ample time for your rug or runner to settle. If you’ve tried all of these suggestions, and this did not remove the creases or flatten the ends, I would strongly advise you to can get in touch with the vendor you purchased from for a return. Please be aware that vendors have their own return policy’s, please reach out to your vendor and see if you are able to return/exchange/replace/ this rug. Please remember these creases are not permanent!

A:  Hi, This item should be back in stock by May 2015. Thank you for choosing the Home Depot.