Questions and Answers for SAFAVIEH Natural Fiber Tan Doormat 3 ft. x 5 ft. Border Area Rug

A:  Hi Nate. The true size of this rug is 5' X 7'. Thank you for your inquiry.

A:  It is 5 x 7.

A:  Yes, this rug is soft underfoot.

A:  Hi Whitney. While this rug is fairly soft for a sisal rug, it is not softer than rugs that are made from polyester or polypropylene as it still has a tough, resilient fiber. Thank you for your inquiry.

A:  Hi. We would not recommend a natural fiber rug for an entryway where it will see a lot of exposure to moisture and dirt since the water could be damaging to the construction and especially the back fibers. We would recommend using an indoor/outdoor rug for this purpose and placing a rug pad underneath to hold the rug down. Thank you for your inquiry.

A:  Hello. This item is labeled rust on a production level. It is more terracotta than orange. Thank you.

A:  Hello. Unfortunately, that size is just a placeholder on Homedepot.com, that size is actually not made for this rug. The closest size would be the 8' x 10' which is 6 inches larger in width and length. We apologize for this inconvenience.

A:  Hi. Thank you for your question. The rug design/color comes in the following sizes if you search their internet number within the Home Depot Search Bar: 205712907, 205712908, 205712909, 205404326, 205712910, 202912645, 205404327, 202912646, 205404328, 202912647. Thank you for choosing The Home Depot.

A:  Hi. Thank you for your question. The rug design/color comes in the following sizes if you search within the Home Depot Search Bar: NF442A-212, NF442A-24, NF442A-26, NF442A-28, NF442A-3, NF442A-4, NF442A-5, NF442A-58, NF442A-6, NF442A-810. Thank you for choosing The Home Depot.

A:  Hi, These items are the same. The names have been updated on Homedepot.com and should post soon. Thank you for choosing the Home Depot.

A:  Hi, We recommend consulting a professional. Thank you choosing the Home Depot.

A:  Thank you for your review. Creases of rugs can happen. There are few suggestions you may want to consider to reduce this: • Back rolling/ Reverse rolling the rug (leave it back rolled for 48-72 hours)- place heavy furniture on rug while back rolled/ reverse rolled to keep it from unraveling • Use indoor rug/carpet tape-tape down corners of the rug to secure and flatten the ends of your rug. • Use a rug pad to prevent slipping and sliding • Use a rug gripper for hardwood flooring • Vacuum the rug where the creases are located • Simply allow ample time for your rug or runner to settle *These creases/waves/bumps will normally flatten-out on their own so in most cases you can simply allow ample time for your rug or runner to settle. If you’ve tried all of these suggestions, and this did not remove the creases or flatten the ends, I would strongly advise you to can get in touch with the vendor you purchased from for a return. Please be aware that vendors have their own return policy’s, please reach out to your vendor and see if you are able to return/exchange/replace/ this rug. Please remember these creases are not permanent!