Q:I have this unit and I am getting the error code E6. To my understanding this means there is a problem with the indoor fan motor. Do you sell replacement motors?
by|Jan 31, 2023
1 Answer
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A: Depending on how old is the system. You contact the technical support email for a complete list of the code
by|Feb 6, 2023
Q:how many square feet room does this cover?
by|May 14, 2020
2 Answers
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A: This system is rated for up to 400 sq ft coverage.
by|May 15, 2020
A: It can cover up to 400 sq. ft.
by|May 15, 2020
Q:What is the warranty on these units
by|Nov 10, 2019
1 Answer
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A: 5 years on the parts and 7 years on the compressor. Does not include labor.
by|Oct 27, 2023
Q:Can the outdoor unit be installed in attic in the space between finished area and the slanted roof. The temperature in the summer and winter will be warmer than outside temperature which will be bad for cooling in summer but good for heating in winter. That being the case I wonder if I can install a power vent to bring in fresh air. Feel free to offer other suggestions to for this type of installation
by|Sep 1, 2019
1 Answer
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A: It can be but a power vent is recommended to remove the hot air exhaust in the cooling mode. In heat mode the outdoor unit will create condensation so make you add the included drain adapter and have a location where that can drain. You can also call us toll free 866 777 7071 for more information.
by|Sep 2, 2019
Q:I bout this unit from you guys and i need a remote control the one i had was lost
by|Jul 31, 2019
1 Answer
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A: Thank you for informing us. Please call us at 866-777-7071, Mon-Fri 10am-6pm ET or visit CLSParts.com to find the SKU number & type of remote you need, then purchase the replacement there since we are partnered for parts replacement.
by|Aug 1, 2019
Q:Will this heat 500 sq ft... if not what size will I need
by|Jun 28, 2019
1 Answer
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A: A 9,000~9,500 BTU mini split system can effectively climate control up to roughly 400 sq ft. If you have an area of up to 540 sq ft, with no walls or airflow-impeding physical structures to block circulation, a 12,000 BTU mini split is the best sized system for that space.
by|Jul 1, 2019
Q:Well this unit work if the room is not insulated it is the sunroom
by|Feb 23, 2019
2 Answers
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A: The unit will work in a sunroom. Depending on the how warm or cold it is, the unit may cycle on and off more often to keep the room at the desired tempature. You can call toll free 866 777 7071 for sizing information.