Questions and Answers for Radiance Espresso Stripe Montecito Fabric Exterior Roller Sun Shade - 72 in. W x 72 in. L

A:  Dear Roosevelt, the manufacturer doesn't sell replacement parts for the Espresso Stripe Montecito Fabric Roller Exterior Sun Shades. If you need further assistance please email lhicustomerservice@lewishymaninc.com or call (800) 860-1677 and ask for The Shades Expert so we can gather more information and resolve your issue. Office hours are M-F from 7:00 a.m. to 5:00 p.m. PST. We are here to help.

A:  Dear Customer, The Maximum weight capacity is 15 lbs. Thank You

A:  Dear Valued Customer, The blinds are made for filtering the sunlight and used for decorative purpose. This particular blind is designed for indoor installation and will not hold up if exposed to a lot of moisture. We do not know if it would reduce pollen from coming into your room, but it would be a deterrent for sure. Thank you, The Shade Expert

A:  Dear Valued Customer, If you are referring to the mechanism that locks your cord in place, we do have replacements that are available. If your product is lest than 1 year old, we will replace it for you with proof of purchase. If you have additional questions, please call 800 860-1677 Thank you, The Shades Expert

A:  Dear Customer, We are sorry to advise that this style window blind cannot be special ordered. All of the sizes listed on the site are what is available for purchase. Thank You

A:  Dear Customer, I am sorry to advise that these cannot be special order, the sizes listed on the website is what is available for purchase. For any additional questions regarding the blind, please call 800-860-1677. Thank You

A:  Dear Customer, Additional screws will need to be purchased that are special made for metal frames. For any additional questions regarding the blind, please call 800-860-1677. Thank You

A:  Dear Customer, The Sunshades come with a metal ring tie downs attached at the bottom of the window blind. For a copy of the instructions please 800-860-1677. Thank You