Q:I purchased a ladder kit and have been waiting for the 96" black rail to come in. Will this part ever be available again? The ladder kit is not usable without this piece.
by|Aug 28, 2021
1 Answer
Answer This Question
A: Hi Waiting, per our vendor, this 1 in. x 1 in. x 96 in. Black Rail does not have an estimated arrival for Homedepot.com at this point. However, if you would like to be notified with updates on the status of this item, you can enter your email address into the field provided on the product's page. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
by|Sep 8, 2021
Q:Can’t find the mounting brackets for the rails. What can I use?
by|Nov 6, 2018
1 Answer
Answer This Question
A: Below is a link to the parts buying guide.
https://images.homedepot-static.com/catalog/pdfImages/0c/0c3a8677-adc0-4e77-8c69-faf1089ff907.pdf
And below is the link to the manufacturer web site to buy replacement parts.
https://www.cshardware.com/
by|Nov 6, 2018
Q:Do you have brackets for rail for library ladder
by|Jan 9, 2018
1 Answer
Answer This Question
A: Hi Ed, I would advise you visit or contact your local Home Depot store for further assistance from a specialist in your area. Please follow the steps below to localize your Homedepot.com:
1. Localize Homedepot.com using your zip code (My Store Location: Change)
2. Choose the store where you want to pick up the item (Make this my Store)
We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
by|May 5, 2023
Q:I need a 12 foot rail. Does it come in that length or can it be spliced?
by|Jan 19, 2017
1 Answer
Answer This Question
A: Thank you for your recent inquiry with The Home Depot, DR. A 12' rail is not available. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.
by|Jan 2, 2019
Q:I need a 7' rail for a project I am building. Is it possible to cut the 8' rail?
by|Sep 26, 2016
1 Answer
Answer This Question
A: This rail is easily cut and able to be customized to your specific length. To do this use either a hack saw or a regular table saw.
by|May 4, 2023
Q:I am trying to find on your site the round rail for the rollers to ride on. Any suggestions.
by|Aug 17, 2016
1 Answer
Answer This Question
A: Thank you for your inquiry, we would want to know a the application and the parts to determine, please call 1-800-466-3337 to for assistance in application
by|May 3, 2023
Q:Does this come with the rollers for the door? If not what would you recommend for it
by|Nov 1, 2015
1 Answer
Answer This Question
A: Thank you for your question, there are a few applications you can use for your barn door hardware application. Depending on your application you may want to order hardware for a single door or a bi-parting application. We have a link attached to follow an ordering guide to help choose which straps and component to use for this particular rail please see link: http://www.homedepot.com/catalog/pdfImages/fb/fb381043-3e17-4137-871f-cab196ad9b7d.pdf
hope this information helps, please contact The Home Depot for any detailed applications that you may have
by|May 3, 2023
Q:Will this length work for (2) 2' wide doors?
by|Sep 16, 2015
1 Answer
Answer This Question
A: Yes hanging two doors will work for your application, just a side note on an option for a bi-parting is to purchase two of item number 204212825 (Two 4ft rails), one of item number 204212801 (splice kit to join the rails), and one of item number 205429255 (center rail stop). This set up will allow the door not roll past the center of the opening.