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Questions and Answers for Prime-Line Aluminum, Sliding Patio Door Keyed with Bolt Lock

Internet #100179092

Model #U 9997

Store SKU #601896

  • Adds additional security to your home
  • Features a zinc die-cast shell and steel pin
  • Features a 1-1/2 in. long throw and keyed function

Questions & Answers

8Questions
caret
Q:WHEN THE LOCK IS UNLOCKED AND YOU PULL THE SMALL PIECE TO RETRACT THE PIN, DOES THE PIN STAY RETRACTED WHEN THE SMALL PANEL IS CLOSED OR DO YOU NEED TO KEEP THE PANEL OPEN UNTIL READY TO BE RELOCKED
by|Feb 16, 2024
1 Answer
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A:  Thank you for your inquiry regarding this item from Prime-Line Products. The panel will need to be pulled down to retract the bolt and will remain retracked until lifted up to close.

by|Feb 16, 2024
    caret
    Q:How and where is this insalled on the door ? Looking for an EXTERIOR keyed lock for sliding patio door. TY
    by|Feb 13, 2024
    1 Answer
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    A:  Thank you for your inquiry regarding this item from Prime-Line Products. This item is installed on the back profile edge of the active / movable door. It generally is installed to the top of the frame. The instructions show this and can be viewed on the website under the drop-down arrow the Product Details / Additional Resources / Assembly Instructions.

    by|Feb 13, 2024
      caret
      Q:Wouldn't you really need one at the top and the bottom?
      by|Jul 21, 2023
      1 Answer
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      A:  Thank you for your inquiry regarding this item from Prime-Line Products. Plese use your own discretion. When item is mounted correctly, the 2 "length of the pin should not allow the door to be lifted.

      by|Jul 21, 2023
        caret
        Q:Lost the key, how can I open it?
        by|May 20, 2023
        1 Answer
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        A:  Thank you for your inquiry regarding this item from Prime-Line Products. Please use your own discretion. You can call a locksmith for assistance.

        by|May 21, 2023
          caret
          Q:Can it be used on the exterior of the door?
          by|Mar 8, 2023
          1 Answer
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          A:  Thank you for your inquiry regarding this item from Prime-Line Products. This item can be used on the exterior of the door.

          by|Mar 8, 2023
            caret
            Q:Can you tell me what size the 3 screws are that mount the lock to the door?
            by|Feb 16, 2021
            2 Answers
            Answer This Question

            A:  I do not remember what size, I have since thrown the installation instructions away. But if you check the instructions it will inform you of the size screws. If they are not in the instructions, check the web site of the company.

            by|Feb 17, 2021

            A:  Thank you for your inquiry regarding this item from Prime-Line Products. The hasteners are #8 x 5/8'L. You can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at CustomerService-PLP@primeline.net.

            by|May 28, 2023
              1 found this answer helpful
              caret
              Q:Does this lock both doors and where does it go on the door I have an autistic daughter and I would like it to lock doors
              by|Jul 6, 2020
              2 Answers
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              A:  Thank you for your inquiry regarding this item from Prime-Line Products. This lock generally is used for the outside of a patio door not the interior. It installs at the top edge of the door. You can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at info@primeline.net.

              by|Jul 7, 2020

                A:  This is a lock for patio doors. It locks the door that slides open not both doors. It mounts to the top area of the door with the plunger going into the channel of the frame. It can be mounted either on the front or side of the door. When drilling the holes to mount you must watch out so you don't crack the glass.

                by|Feb 18, 2023
                1 found this answer helpful
                caret
                Q:Defender security patio sliding door lock U-9997 can this lock be mounted oa vinyl door?
                by|Jul 5, 2017
                3 Answers
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                A:  Very easy to install.

                by|Sep 10, 2019

                  A:  Yes, but watch out when mounting that you don't crack the glass.

                  by|May 5, 2023

                  A:  Yes, with the metal framework embedded within the vinyl extrusions, the lock should mount securely to the back edge of the door.

                  by|May 4, 2023