Questions and Answers for Prime-Line 12 lb., Steel, Wood Sash Balance

A:  Thank you for your inquiry regarding this item from Prime-Line Products. Each window should have it's own balance. For faster service, be sure to take advantage of the LIVE CHAT option located in the middle right-hand side of your screen, where you can quickly connect to a representative for assistance. Otherwise, you can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at info@primeline.net.

A:  Thank you for your inquiry regarding this item from Prime-Line Products. Unfortunately, Prime-Line does not have any photos to post. You can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at info@primeline.net.

A:  Thank you for your recent inquiry regarding this item from Prime-Line Products. If you are using only one sash balance on only one side of the frame to operate just the bottom sash, or both the top and bottom sash, I would recommend either a 6lb. or 8lb. balance for your 6 lb. sash weight (H-3578 & H-3579 respectively). If your window requires a balance on each side of the window frame, then I would suggest installing 2 of the 4-1/2lb. balances (H-3577). For additional questions regarding this item, or any other product manufactured by Prime-Line Products, please call their toll free number at (877) 649-9740, or contact them by email at info@primeline.net