A: Thank you for your inquiry regarding this item from Prime-Line Products. There are a variety of levers that fit the keyway on the mortise latch. You can contact the manufacturer directly with your questions regarding this item email at CustomerService@primeline.net. You may wish to send photos of your handle set so you can be assisted.
by|Jan 17, 2023
Q:Is there any place on the door that has the door part number on it?
by|Mar 29, 2015
1 Answer
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A: Thank you for your recent inquiry regarding this item. Prime-Line Products has a variety of Mortise Locks from which to choose from that are compatible with this handle. To determine which mortise lock is the one you need, it will be necessary to remove the existing mortise lock to match all its pertinent dimensions.
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Kindly visit primeline.net and follow these steps to view the available product we offer: <br>
1. Go to Prime-Line's website. <br>
2. Click on [Exterior Door Hardware] on the left side of your screen. <br>
3. Click on [Residential Sliding Patio Door Hardware]; top, center photo of sliding patio door. <br>
4. Click on [Sliding Glass Door Locks, Latches and Accessories]; bottom, center photo depicting key cylinder and mortise lock. <br>
5. Click on [Mortise Latches]; 2nd photo from left on top row. <br>
6. Once at this level, look under the “Refine Search” column to the left of your screen and for each sub-category, click on the specification that matches your door’s dimensions or features. <br>
7. Compare all relevant dimensions as illustrated in the line drawings and make your selection based on these specifications. <br><br>
Watch the video provided in the other reply to this question for tips on how to select the correct mortise lock; “How-To Replace a Sliding Door Mortise Lock” from Prime-Line Products to simplify the selection process. Once a matching Mortise Lock has been selected for purchasing it can be ordered by clicking on the Home Depot Logo embedded within the Prime-Line Website beneath the item page, or you can special ordered it at your local Home Depot and have it delivered to the same, or directly to your home. <br><br>
For additional questions regarding this item, or any other product manufactured by Prime-Line Products, please call their toll free number at (877) 649-9740, or contact them by email at info@primeline.net
by|May 3, 2023
Q:iS THIS AVAILABLE IN STAINLESS STEELE?
by|Feb 13, 2015
1 Answer
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A: Thank you for your inquiry regarding this item from Prime-Line Products. Unfortunately this lock is not manufactured with stainless steel material.
<br><br>For additional questions regarding this item, or any other product manufactured by Prime-Line Products, please call their toll free number at (877) 649-9740, or contact them by email at info@primeline.net
