Questions and Answers for Prime-Line Diecast, White, Patio Door Handle, Offset Thumb turn

A:  Thank you for your inquiry regarding this item from Prime-Line Products. The age of the door does not make a difference. As long as the mounting holes are 3 15/16 center to center and the lever hole is offset towards the bottom hole, the handle will fit. item can be installed on a door

A:  Thank you for your inquiry regarding this item from Prime-Line Products. Please review item # E 2145.

A:  I helped my hubby install, but one person can truly install.

A:  Thank you for your inquiry regarding this item from Prime-Line Products. If you are having trouble tightening, then the length of the screw is too long. Try a shorter length. For faster service, be sure to take advantage of the LIVE CHAT option located in the middle right-hand side of your screen, where you can quickly connect to a representative for assistance. Otherwise, you can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at info@primeline.net.

A:  Thank you for your recent inquiry regarding this item from Prime-Line Products. Our goal is to make your shopping experience as easy as possible, but sometimes there are products like this one that requires additional information in regards to the specifics of your existing and/or desired hardware. Please feel free to contact Prime-Line Products directly where a Product Specialist there can better assist you with your inquiry. You may also send photos in for us to visualize precisely what you are inquiring about. For additional questions regarding this item, or any other product manufactured by Prime-Line Products, kindly call their toll free number at (877) 649-9740, or contact them by email at prodtech@primeline.net

A:  Thank you for your inquiry regarding this item from Prime-Line Products. See model number E-2703 within this same site for pricing. For additional questions regarding this item, or any other product manufactured by Prime-Line Products, please call their toll free number at (877) 649-9740, or contact them by email at info@primeline.net

A:  Thank you for your recent inquiry regarding this item from Prime-Line Products. Screws are #10-24 x 1-1/2 inch. For additional questions regarding this item, or any other product manufactured by Prime-Line Products, please call their toll free number at (877) 649-9740, or contact them by email at info@primeline.net

A:  If a new thumb turn is all you need to repair your C-1280 Sliding Door Handle Set, please see item number E-2703 attached below. To order this replacement lever, visit with a Pro Desk Associate at your local Home Depot who can assist you with placing a special order. Don't forget to watch the How-To Video attached below which shows how easy it is to replace the thumb turn. For additional questions regarding this item, or any other product manufactured by Prime-Line Products, feel free to contact them directly at their toll free number (877) 649-9740, or by email at info@primeline.net

A:  Hi Goat, Unfortunately parts are not available for these locks, you will have to replace the lock. Mike,

A:  If a new thumb turn is all you need to repair your C-1280 Sliding Door Handle Set, please see item number E-2703 attached below. To order this replacement lever, visit with a Pro Desk Associate at your local Home Depot who can assist you with placing a special order. Don't forget to watch the How-To Video attached below which shows how easy it is to replace the thumb turn. For additional questions regarding this item, or any other product manufactured by Prime-Line Products, feel free to contact them directly at their toll free number (877) 649-9740, or by email at info@primeline.net