Questions and Answers for Prime-Line Stone Sliding Screen Door Pull, Andersen

A:  Thank you for your inquiry regarding this item from Prime-Line Products. There is no latch included with this item.

A:  Thank you for your inquiry regarding this item from Prime-Line Products. No, it does not come with item # A 230 which is a discontinued item from Prime-Line.

A:  Thank you for your inquiry regarding this item from Prime-Line Products. There is only one piece per package and a second handle would need to be purchased for the outside. You can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at CustomerService@primeline.net.

A:  Thank you for your inquiry regarding this item from Prime-Line Products. The outside pull is Prime-Line item # A 210. It is a Discontinued item. However, currently there is still stock remaining. You can have it Special Ordered. Please go to your local Home Depot store and have the associate call Prime-Line Customer Service to getting pricing and availability to do the Special Order for you. You can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at CustomerService-PLP@primeline.net.

A:  The rep seems a bit clueless. THERE IS A BROWN COLOR VERSION ($10.45) PRODUCT #A 209 https://www.homedepot.com/p/Prime-Line-Stone-Sliding-Screen-Door-Pull-A-209/202887736

A:  Thank you for your inquiry regarding this item from Prime-Line Products. No, this item is not available in Black. It can be painted if you decide to. For faster service, be sure to take advantage of the LIVE CHAT option located in the middle right-hand side of your screen, where you can quickly connect to a representative for assistance. Otherwise, you can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at info@primeline.net.

A:  Thank you for your inquiry regarding this item from Prime-Line Products. The color is called Stone. Stone color is used by Andersen windows and doors. For faster service, be sure to take advantage of the CHAT option located in the lower right-hand corner of your screen, where you can quickly connect to a representative for assistance. Otherwise, you can contact the manufacturer directly with your questions regarding this item, or any other product manufactured by Prime-Line Products by calling their toll free number at (877) 649-9740, or by contacting them by email at prodtech@primeline.net

A:  Brown and matched the door.

A:  Hello Heidi, and thank you for your inquiry regarding this item from Prime-Line Products. It appears we may have the color you're looking for, but we refer to it as a stone color. Kindly see model number A-209, Internet number 202887736. For additional questions regarding this item, or any other product manufactured by Prime-Line Products, please call their toll free number at (877) 649-9740, or contact them by email at info@primeline.net

A:  Did not come with an outside pull. I reused mine.

A:  Thank you for your recent inquiry regarding this item from Prime-Line Products. This item is packaged 1 per package. If the exterior pull is exactly the same you would need to purchase 2 of these. If the exterior pull is different from this item, kindly upload to this site, or email Prime-Line Customer Service a photograph if possible so we can assist you in finding a matching replacement pull. For additional questions regarding this item, or any other product manufactured by Prime-Line Products, please call their toll free number at (877) 649-9740, or by email at info@primeline.net