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Questions and Answers for Pleasant Hearth Cahill Large Glass Fireplace Doors

Internet #202325785

Model #CA-3202

Store SKU #1000597527

  • Glass doors reduce cool air and heat loss up the chimney by 90%
  • Cabinet-style doors close with easy-catch magnets
  • Rigid mesh fireplace screen panels

Questions & Answers

44Questions
caret
Q:What is the issue with using this item (pleasant hearth cahill) with a pre-fab fireplace? Is it just not recommended or does it cause real issues?
by|Mar 29, 2019
2 Answers
Answer This Question

A:  I have not had any problems! It’s a thumbs !!

by|Mar 29, 2019

    A:  The heat generated from a prefabricated fireplace is hotter than that from a masonry fireplace. It can get hot enough to damage our doors. - GHP Group Customer Support

    by|Mar 29, 2019
      caret
      Q:how do you measure for correct size
      by|Feb 19, 2019
      2 Answers
      Answer This Question

      A:  Hi Linda, for sizing these glass doors, please measure the opening of your fireplace. - GHP Group Customer Support

      by|Feb 20, 2019

        A:  If you scroll down to the Info & Guides section you can click on the Measurements Guide for instructions on how to measure your existing fireplace.

        by|Feb 22, 2019
          caret
          Q:How can product height 28" be less than opening height 29.5" ?
          by|Dec 5, 2018
          3 Answers
          Answer This Question

          A:  I believe what they mean by product height was the insert height of the glass door frame and not the brass face plate which is much larger than that. I installed this unit 2 years ago in another persons home and it fit quite nicely by following the fireplace opening measurement dimensions. It was pretty nice quality. Both vertically and horizontally they have adjusting screws to reach all opening surfaces so just go by their fireplace opening dimensions and you will be fine.

          by|Dec 5, 2018

            A:  Hello Sam, the overall dimensions for the small size door are: 37 1/2" Width x 28" Height (30" Height if you attach the 2" riser bar). The small size door can only accommodate a fireplace with a 29 1/2" tall opening if the 2" riser bar is attached. - GHP Group Customer Support

            by|Dec 5, 2018

              A:  It has to do with whether you attach the riser bar.

              by|Dec 6, 2018
                caret
                Q:Can I still view the fire thru the mesh doors?
                by|Oct 25, 2018
                2 Answers
                Answer This Question

                A:  Yes

                by|Dec 31, 2019

                  A:  Hello Carol, you can view the fire through the mesh doors. - GHP Group Customer Support

                  by|Oct 25, 2018
                    caret
                    Q:Can I get this in a large size like 32 x 43 or somewhere in that area.
                    by|Oct 18, 2018
                    1 Answer
                    Answer This Question

                    A:  Hello Workinman, this glass fireplace doors comes in 3 standard sizes: The overall dimensions for the small size door are: 37 1/2" Width x 28" Height (30" Height if you attach the 2" riser bar). The overall dimensions for the medium size door are: 37 1/2" Width x 31" Height (33" Height if you attach the 2" riser bar). The overall dimensions for the large size door are: 43 1/2" Width x 31" Height (33" Height if you attach the 2" riser bar). If your fireplace opening is 32" in height x 43" in width, then the large size door will fit a fireplace with these opening dimensions. - GHP Group Customer Support

                    by|Oct 18, 2018
                      caret
                      Q:Looking for fireplace doors size 34 3/4" long and 24 7/8" wide
                      by|Aug 28, 2018
                      1 Answer
                      Answer This Question

                      A:  Hello Juan, please refer to the sizing chart, below the Product Overview on this product page, to determine which size will work best in your fireplace opening. Please note that the larger the door, the larger the viewing area. If you need additional information or assistance, we're happy to help! Just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html - GHP Group Customer Support

                      by|May 6, 2023
                        caret
                        Q:Are these doors brass or bronze? Do they look shinny like a new penny or darker like an old penny?
                        by|Apr 1, 2018
                        4 Answers
                        Answer This Question

                        A:  doors darker like an old penny - was disappointed when I first saw it but have gotten used to it now - understand the lighter brass doors are 'not in' anymore...

                        by|May 5, 2023

                          A:  This item looks like a older penny.

                          by|May 5, 2023

                            A:  Hello Joe, these are closer to a darker, older penny. You can find pictures uploaded by customers who have already purchased these doors next to the reviews on this page for a better idea! -GHP Group Customer Support

                            by|May 5, 2023

                              A:  Darker like old penny; it’s not shinny.

                              by|May 5, 2023
                                caret
                                Q:I just purchased a small Cahill unit, that my wife measured. I remeasured the opening and the height ended up being 22" instead of 22.5". Will it fit?
                                by|Jan 8, 2018
                                1 Answer
                                Answer This Question

                                A:  Hello Kadman, the opening has to be exactly within the measurement parameters for these doors to work. We apologize for the inconvenience. -GHP Group Customer Support

                                by|May 5, 2023
                                  caret
                                  Q:Would the small size fit my fireplace that has an opening of 19.25 inches in height and 36 inches in width? Thank you!
                                  by|Jan 2, 2018
                                  2 Answers
                                  Answer This Question

                                  A:  No, your height is too small. Fits openings 30 in. to 37 in. wide and 22.5 in. to 29.5 in. tall.

                                  by|Dec 7, 2018
                                    1 found this answer helpful

                                    A:  Hello Ag, we (Pleasant Hearth) do not have any doors that will fit your fireplace opening. -GHP Group Customer Support

                                    by|May 5, 2023
                                      caret
                                      Q:what are the dimensions of this uint
                                      by|Dec 12, 2017
                                      2 Answers
                                      Answer This Question

                                      A:  Hello Al, please refer to our sizing worksheet here: https://goo.gl/R2EBoV which includes the overall dimensions of the doors, to determine which size will work best in your opening. Please note that the larger the door, the larger the viewing area. -GHP Group Customer Support

                                      by|May 5, 2023

                                        A:  The dimensions of the product are as follows: 37.5 x 42.25 x 4 inches.

                                        by|May 5, 2023

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