A: Hello Chris, please reach out to our team at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html for assistance. - GHP Group Customer Support
by|Jan 10, 2019
Q:Can this be used without heat?
by|Nov 24, 2018
1 Answer
Answer This Question
A: Hello Nordwo, you can use the flame effect in this fireplace without turning on the heater. - GHP Group Customer Support
by|Nov 26, 2018
Q:How many BTUs is this product
by|Nov 24, 2018
2 Answers
Answer This Question
A: Hello Nordwo, this fireplace can generate 4600 BTU. - GHP Group Customer Support
by|Nov 25, 2018
A: This unit has a 4600 BTU rating.
by|Nov 26, 2018
Q:Will a 48 inch TV fit?
by|Jan 31, 2016
1 Answer
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A: Hello,
This unit can hold up to a 50" television.-GHP Group Customer Service Team
by|May 3, 2023
Q:Will Home Depot put this together in the store once it is shipped to the store?
by|Jan 17, 2016
1 Answer
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A: Hello,
Your local store will be better able to answer this question.-GHP Group Customer Service Team
by|May 3, 2023
Q:Do I need to assemble this
by|Jan 6, 2016
1 Answer
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A: Hello,
All of our mantles come with assembly required.-GHP Group Customer Service Team
by|May 3, 2023
Q:Can i pay extra and get this unit in solid golden oak color, real oak.
by|Jan 1, 2016
1 Answer
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A: Hello,
We do not do any custom doors.-GHP Group Customer Service Team
by|May 3, 2023
Q:What if I don't like this ? Can I return it to the store ?
by|Dec 16, 2015
1 Answer
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A: Hello,
That would be up to the stores return policy.-GHP Group Customer Service Team