Q:When installing can you choose the direction the open side of the toilet paper holder is facing (L/R)?
by|Jul 12, 2020
3 Answers
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A: No you can’t because the holder would than be facing downward
by|Jul 12, 2020
1 found this answer helpful
A: No
by|Jul 13, 2020
A: No. I don't think so.
by|Jul 14, 2020
Q:Can this hold a mega or jumbo roll?
by|Feb 17, 2020
4 Answers
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A: I always use mega rolls and they fit, with no problem
by|Jul 14, 2023
1 found this answer helpful
A: Yes. It does.
by|Feb 17, 2020
A: This will not hold a jumbo roll.
by|Feb 17, 2020
A: yes
by|Jul 13, 2020
Q:Will this item be restocked soon?
by|Jul 13, 2018
2 Answers
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A: I ordered mine online and it came quickly and my husband hung it in minutes
by|Jun 1, 2020
A: Typically once an item goes out of stock, they are replenished within 2-3 weeks' time. If it is not back in stock by that time, you are welcome to reach out to our online team direct at 1-800-430-3376 as they can check their database for an ETA if it is available. However, each store has a special order bath catalog you can view there to see if there may be one offered via special order.
by|May 5, 2023
Q:Can this be installed to face left or right?
by|Jan 3, 2016
3 Answers
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A: Thank you for your question. Those can only be installed one way.
by|May 3, 2023
A: Arm must extend to right as shown in above photo.
by|May 5, 2023
A: Yes, can be installed both way, I just bought one and I have the some problem, Its a screw inside and you can fix it to be left or right hand.
by|May 4, 2023
Q:The brushed nickel (same holder) is only $14.00. Also, if you look at the Pegasus towel hook in bronze is $14.05 and the brushed nickel is also $14.00 - the same as the toilet paper holder. Is there possibly an error in the price of the bronze toilet paper holder at $41.37?
by|Feb 19, 2013
2 Answers
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A: Hi, Lorna.
I just checked the product page and when I click on the little color picture for Heritage Bronze it comes up as $14.00 as well.
If you are still seeing the $41, I would suggest you call the online department to discuss & order by phone because this item should be $14 as I am seeing. If it turns out there is a pricing error, the online team will know what department to alert to the issue so it can be corrected on the site.
Thank you for reaching out.
by|May 2, 2023
A: Everything come in bronze color usual is more expensive. You can find a cheaper price only if is an old model.
by|May 4, 2023
Q:Why is it that the brushed nickel toilet paper holder is $7.97 and the heritage bronze is $45? There's not that much difference between the other Pegasus Bamboo products. Is it possibly mis-priced? Thanks
by|Aug 5, 2012
1 Answer
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A: Hello Valued Customer,
Thanks for your question and interest in this item. The prices will vary based on the finish. The premium finishes will be slightly more expensive. If there is a discrepancy in the pricing for this item, we can definitely check with the manufacture to confirm pricing. Please contact our Online Customer Service department at 800-430-3376.
Thanks!