Q:What size lag bolts should we use to install the posts into a concrete porch?
by|Mar 15, 2024
1 Answer
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A: Hello JenB, thank you for your question. Please contact our Customer Service at 1-877-883-7325 so that we can provide you with the appropriate fastener information. Thank you!
by|Mar 19, 2024
Q:What is the maximum glass thickness these rails will accommodate? Please answer in inches, Thanks,
by|Feb 18, 2024
1 Answer
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A: Hello Joseph, thank you for your question. Our hand & base rail kit accommodates our 6mm thick large glass panels.
by|Feb 21, 2024
Q:Can I use cable railings with this these post ?
by|Feb 12, 2024
1 Answer
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A: Hello Moises, thank you for question. We have not tested our system for your application, hence we don't have a recommendation.
by|Feb 12, 2024
Q:Would this railing system fit a quarter inch 3 foot by 4 foot piece of glass?
by|Feb 11, 2024
1 Answer
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A: Hello Julian, thank you for your question. Our Aluminum Railing System fits our large glass panels that come in 3-inch increments between 18 inches and 66 inches, are 36-5/16" tall and 6mm thick.
by|Feb 12, 2024
Q:What is the difference between this model and the 50260?
by|Jan 22, 2024
1 Answer
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A: Hello MNGal, thank you for your question. 50210 (SKU # 1000073518) is used on horizontal planes / railings. 50260 (SKU # 1000073431) is used for stair railings. Please contact our Customer Service at 1-877-883-7325 if you have any questions. Thank you!
by|Jan 22, 2024
Q:Can I install these railings for staircases inside the house? Are they up to code for interior staircase rails? Any drawbacks for interior use?
by|Jan 1, 2024
1 Answer
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A: Hello Xaing, thank you for your question. Yes, you can use our aluminum railings for the interior of house. You can check with your local Building Code for any specific requirements. Please contact our Customer Service at 1-877-883-7325 if you have any questions.
by|Jan 2, 2024
Q:I have a multilevel deck with a couple of steps between levels. Which posts do I use at the top and bottom of the stair portion of the deck railing, which is continuous (in line) with the rest of the deck railing?
by|Dec 30, 2023
1 Answer
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A: Hello JandJ, thank you for your question. Please contact our Customer Service team at 1-877-883-7325 so that we can give you a project specific answer. Thank you!
by|Jan 2, 2024
Q:I have a staircase like the one in the supplied sample image, and I also require 14 balusters, the same as your sample image. Why would you sell a kit with only 13 balusters, or of any number in an odd qty given their probable staircase application?
by|Dec 16, 2023
1 Answer
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A: Hello Aaron, thank you for your question. 13 wide pickets and stair spacers are enough to cover a 6 feet stair section while ensuring that the gap between pickets is building code compliant. Please reach our Customer Service at 1-877-883-7325 if you have any questions. Thank you!
by|Dec 18, 2023
Q:Can you cut these glass panels with a glass tile blade to custom fit railings?
by|Dec 4, 2023
1 Answer
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A: Hello Daniel, thank you for your question. No, we don't recommend cutting these glass panels.
by|Mar 12, 2024
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Q:Can these be installed on cement?
by|Dec 4, 2023
1 Answer
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A: Hello Wade, thank you for your question. Yes, the Peak railing system can be installed on concrete.