Q:I have a patio that isn’t a Perfect size. I need to cut one side and then put a finished sloped edge on. Will it work.
by|Jun 4, 2020
1 Answer
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A: Please keep in mind that wherever you cut the edge off the tiles, they will not be able to attach the trims.
by|Jun 12, 2020
Q:If I spill something on this, will it drain through to the cement below? will I have to rinse the...
by|Sep 10, 2019
2 Answers
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A: Hello Steph. This product is discontinued. You can check out our alternative product, https://www.homedepot.com/p/NewTechWood-UltraShield-Naturale-1-ft-x-3-ft-Quick-Deck-Outdoor-Composite-Deck-Tile-in-Westminster-Gray-15-sq-ft-Per-Box-US-QD-ZX-36-GY/303808539. There's gap between each panel of boards to have water to seep through. Please if you have any questions please email us at inquiry@newtechwood.com.
by|Sep 11, 2019
A: No, it will not drain through to the cement below if you spill something on this.
by|Sep 10, 2019
Q:Does the 1.75 inch thickness include the grid pieces, the accessories and the deck flooring boards?
by|Jul 1, 2019
1 Answer
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A: Hello JFF. We don't produce or sell this product anymore. You may use our 1x3 deck tiles for the same type of install. You can purchase here: https://www.homedepot.com/p/NewTechWood-UltraShield-Naturale-1-ft-x-3-ft-Quick-Deck-Outdoor-Composite-Deck-Tile-in-Peruvian-Teak-15-sq-ft-Per-Box-US-QD-ZX-36-TK/300844165?.
by|Jul 2, 2019
Q:how high will deck be including underlayment and decking?
by|May 5, 2019
1 Answer
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A: We no longer sell this product.
by|May 6, 2019
Q:My patio is concrete that slopes slightly and has a low spot for drainage. Does this system accomodate for leveling?
by|Feb 25, 2019
1 Answer
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A: The Deck-A-Floor system is currently discontinued. You may want to consider using our similar deck tile product, listed here: https://www.homedepot.com/p/NewTechWood-UltraShield-Naturale-1-ft-x-1-ft-Quick-Deck-Outdoor-Composite-Deck-Tile-in-Westminster-Gray-10-sq-ft-Per-Box-US-QD-ZX-GY/206414825. If you are considering these deck tiles and have concerns regarding leveling, please reach out to customerservice@newtechwood.com with more information.
by|Feb 26, 2019
Q:What is the required clearance from slab to door jam to use this system over existing concrete pa...
by|May 27, 2018
1 Answer
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A: 2 inches
by|May 5, 2023
Q:How does this hold up to dents and scratches? I have toddlers and a dog. If some come scratched? Does it scratch easily
by|May 23, 2018
1 Answer
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A: No it doesn't scratch easily, but we have some touch up pens in case you do scratch it.
by|May 5, 2023
Q:It doesn't look like this is anchored to the concrete in any video or picture. Wouldn't this nee...
by|May 6, 2018
1 Answer
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A: No because it will get heavy enough with all the grids snapped together.