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Questions and Answers for NewAir Portable 50 lb. of Ice a Day Countertop Ice Maker BPA Free Parts with 3 Ice Sizes and Easy to Clean - Stainless Steel

Internet #205504275

Model #AI-215SS

Store SKU #1000893131

Questions & Answers

52Questions
caret
Q:Is this model self cleaning
by|Dec 3, 2023
1 Answer
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A:  Thank you for contacting Newair. The icemaker AI-215SS does not have a self cleaning feature. Best Regards, Customer Care.

by|Dec 4, 2023
    caret
    Q:Will this keep ice cold for use whenever you want? Or will you have to put ice in the freezer if not used right away?
    by|Nov 23, 2023
    1 Answer
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    A:  Hi There, Thank you for reaching out to Newair! We appreciate your interest in our product. I wanted to let you know that while our ice maker does not keep the ice for a long time, it does produce a fresh batch of ice every 6 minutes. To ensure that you have a steady supply of ice, we recommend storing the ice in a freezer. If you have any further questions or need assistance with anything else, please feel free to ask. We're here to help! Best regards, Customer Care

    by|Nov 24, 2023
      caret
      Q:What is the model number??
      by|Nov 18, 2023
      1 Answer
      Answer This Question

      A:  Hi There, Thank you for contacting Newair. The product model number is AI-215SS. Best Regards, Customer Care

      by|Nov 21, 2023
        caret
        Q:What size(in inches please) are the sizes of the ice cubes(or bullets)? What is the largest size cube/bullet(in inches please)? Do they melt fast? Thank you!
        by|Aug 15, 2023
        2 Answers
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        A:  They either can't read or don't care to answer the question properly doesn't help anybody who is looking into buying this product The person asked " INCHES please

        by|Jan 19, 2024

          A:  Hi There, Thank you for contacting Newair. The product is also versatile enough to make 3 sizes of ice for any occasion. It produces thick, well-insulated interior stays cold for longer lasting ice. Best Regards, Customer Care

          by|Jan 19, 2024
            caret
            Q:Is the smallest cube the same as ?nugget? ice?
            by|May 18, 2023
            1 Answer
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            A:  Thank you for contacting Newair. Yes, that is correct. Best Regards, Customer Care

            by|May 18, 2023
              caret
              Q:Can this portable ice machine make crushed ice?
              by|Mar 4, 2023
              4 Answers
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              A:  Thank you for contacting Newair.No, this ice maker makes bullet-shaped ice only. Best Regards, Customer Care

              by|Mar 8, 2023

                A:  No, but I usually use the smallest one.

                by|Nov 8, 2023

                  A:  No. 3 different cube sizes only

                  by|Mar 6, 2023

                    A:  No

                    by|Mar 8, 2023
                      caret
                      Q:Does it have to be hooked up to a water line
                      by|Jan 16, 2023
                      6 Answers
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                      A:  No. It holds 3 quarts of water you pour in

                      by|Jun 21, 2023
                        1 found this answer helpful

                        A:  No. Just use water from faucet hose or fill with water filled pitchers/containers. I haven't seen any water line hook up that I recognized.

                        by|Jan 19, 2023

                          A:  No it does not.  It recycles the water from the melted ice and continuously makes ice.  Though do make sure to monitor the ice consumption as you will have to add water to the fill line. 

                          by|Jan 21, 2023

                            A:  No, and there is no fitting available for any kind of hookup. You must pour the water in manually.

                            by|Jan 24, 2023

                              A:  No, we just use store bought gallon water or you can use tap water also.

                              by|Jan 22, 2023

                                A:  Thank you for contacting Newair. This ice maker does not have a water line feature and requires to be manually filled. Best Regards, Customer Care

                                by|Dec 21, 2023
                                  2 found this answer helpful
                                  caret
                                  Q:Can this ice maker use distilled water?
                                  by|Dec 1, 2022
                                  5 Answers
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                                  A:  Yes it can use distilled water.  Using distilled water will help keep from any kind of build-up and keeps cleaning to a minimum.

                                  by|Dec 5, 2022

                                    A:  Yes

                                    by|Dec 7, 2022

                                      A:  You may use distilled water with your portable ice maker but please take note of the following: You may use distilled water with this ice maker but please take note of the following: The ice maker has a water sensor that is designed to detect water present in the internal reservoir.  This sensor utilizes an electric current to detect the presence of water.  This electronic sensor may not detect purified, filtered, reverse osmosis, or distilled water due to the low level of mineral content in these types of water. You may need to add a pinch of salt to the water to increase the mineral content which will allow the sensor to work properly. 

                                      by|Jun 7, 2023
                                        1 found this answer helpful

                                        A:  Thank you for contacting Newair. It is not recommended to use Distilled water with the ice maker. Best Regards, Customer Care

                                        by|Dec 1, 2022

                                          A:  I don't see why using distilled water would be a problem. If anything, there would be fewer impurities/minerals than I have in my filtered well water.

                                          by|Jan 3, 2023

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