Q:If we order a med size don't fit can we return it for a large.
by|Mar 3, 2016
1 Answer
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A: Thank you for your recent inquiry with The Home Depot, Steelers. This jacket has a 90 return policy from the original date of purchase and can be returned in any Home Depot store with proof of purchase. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.
by|May 3, 2023
Q:Does the jacket fit true-to-size? Or would you suggest ordering a size bigger?
by|Jan 24, 2016
1 Answer
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A: I first ordered a ladies jacket, and it ran small and felt too restrictive. I then ordered a men's, and preferred the more generous cut. The jacket has straps secured by Velcro at the wrists, so the sleeves didn't fall down my hand. I normally wear a ladies XL, but ordered the jacket in a men's large, and love the fit. It is a bit more generous in the body, and yet the shoulders and arm length is good.
by|May 3, 2023
Q:When will this be back in stock?
by|Jan 15, 2016
1 Answer
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A: Hi S112311, per our vendor, this M12 Large Black Cordless Lithium-Ion Heated Jacket Kit (Battery and Charger Included) does not have an estimated arrival for Homedepot.com at this point. However, if you would like to be notified with updates on the status of this item, you can enter your email address into the field provided on the product's page. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
by|May 3, 2023
Q:Is the jacket real thick or is it more like a heavier sweat shirt?
by|Jan 12, 2016
1 Answer
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A: The jacket can be warn without the battery and battery holder elements making it function as a regular jacket. As far as being able to use it on cool summer nights, the jacket may be a bit too warm for any weather you will likely encounter during the summer in the lower peninsula. It would be useful for brisk nights in the upper peninsula but only if you like to be hot.
by|May 3, 2023
Q:is this jacket rainproof?
by|Jan 8, 2016
1 Answer
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A: All of our M12 Heated Gear is water resistant. The jacket will be fine to get wet, even when on, but you will want to protect the battery from the water as much as you can.
by|May 3, 2023
Q:Both green and red lights are flashing consistently. I have 3 sweatshirts and jacket and all chargers are doing the same
by|Jan 7, 2016
1 Answer
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A: Flashing red and green lights on our chargers is the charger telling you that the battery is defective or broken. Depending on when the battery was purchased and what type of battery it is, it may be covered by our manufacture warranty. Contact 1-800-SAWDUST for more details.
by|May 3, 2023
Q:Our hood and hand warmer accessories made by Milwaukee available for this jacket?
by|Dec 25, 2015
1 Answer
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A: Yes. We do make a separate hand warmer unit Model #2322-21
by|May 3, 2023
Q:Is the front supposed to be as warm as the back? Because on high the front is not nearly as warm as the back
by|Dec 19, 2015
1 Answer
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A: I've found with mine that it fits more snugly in the front than the back so the front is warmer. I realized this one day when I lifted my arms over my head and got a blast of heat as the back pulled tighter on me.
by|May 3, 2023
Q:Is this jacket Waterproof?
by|Dec 16, 2015
1 Answer
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A: Yes, our M12 Heated Jackets are wind and water resistant.
by|May 3, 2023
Q:how do you clean this?
by|Dec 9, 2015
2 Answers
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A: I place them on gentle cycle, and just wash, then lay out to dry. I would be careful if you don't have a HE washer, that the coat would get wrapped around the agitator, you wouldn't want to ruin the wiring in the coat. They actually wash up pretty well.
by|May 3, 2023
A: Hi MountainLion2012, I have listed below the instructions for cleaning this jacket. This is direct from the use and care manual.
To clean the heated jacket:
1. Remove battery pack and battery holder.
2. Push the power cord completely into the battery
holder pocket and fasten closed.
3. Machine wash, Gentle Cycle in warm water. Do
not use bleach. Do not dry clean. Do not wring
or twist.
4. Tumble Dry on Low Heat. Do not iron.