Q:I would like to cancel this backordered item. thank you
by|Apr 19, 2017
1 Answer
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A: Hi thundermsp61, this process varies according to your order type and which stage the order is in.
To cancel a Buy Online, Pick Up in Store order, see your order details and follow the "Cancel Order" link to cancel the order directly online. Please note that orders being picked up at multiple stores are not eligible for online cancellation at this time.
For all other orders, contact us as soon as possible via phone, live chat, or email, and we'll do everything we can to accommodate your request. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337). We truly appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
