Questions and Answers for Merola Tile Hudson Tangier Matte White 12-3/8 in. x 12-1/2 in. Porcelain Mosaic Tile (11.0 sq. ft./Case)

A:  HI Danielle! Thank you for your question! I don't believe they are supposed to look cracked. You could have received a damaged sample. If that is the case, please reach out to HD and have them submit a new PO and we can have it shipped out as soon as possible. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-9-MEROLA and we will be happy to assist you! Have a great day! -Stephanie C

A:  Hello Harold! Upon receipt of an order before 3p EST we ship same day out of our warehouse. Shipping is reliant on the carrier but depending on your proximity to the east coast generally 2-7 days. If you have any questions please feel free to call us at 1-800-9- MEROLA. Ann

A:  Hello! Thank you for your question! Yes, this tile can be used in a steam shower. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie

A:  Hello! Thank you for your question! Yes, this tile can be used in a swimming pool. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C

A:  Hello! Thank you for your question! The PEI rating for this tile is 4. If you have any other questions, please feel free to contact our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C

A:  Hello! Thank you for your question! This is a matter of personal taste, but we recommend the Horizon Hex series as it has a nice blue tone to it. https://somertile.com/SearchByKeyword?word=horizon+hex. Also, please know with mosaics, the grout line also impacts the slip resistance of the tile and makes it more slip resistant. If you have any other questions, please contact our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C

A:  Hi Codrina! Thank you for your question! This tile is great for a kitchen backsplash. For installation questions, please contact your licensed installer or Custom Building Products at 800-282-8786. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C

A:  Hello! Thank you for your question! This tile has a PEI rating of 2 and a COF of .5 so this tile can be used for a bathroom floor. The tile will hold up well and may be slippery when wet. If you have any other questions, please feel free to contact our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C