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Questions and Answers for Merola Tile Estepa Por Rustico 12-1/4 in. x 12-1/4 in. Porcelain Floor and Wall Tile (13 sq. ft. / case)

Internet #205472910

Model #FCG12EPR

Questions & Answers

8Questions
caret
Q:Is this level or uneven like cobbled stone?
by|May 18, 2017
1 Answer
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A:  Hi Bolero, This tile does have some texture to the surface, but not as extreme as cobblestones. The lines between the stone-look pieces are slightly lower than the 'stones,' but the difference in surface height is only about 1/16" from the 'stone' height to the lines between them. Hope that helps!

by|May 4, 2023
    1 found this answer helpful
    caret
    Q:I want to install this tile on my porch, but I have a step. Can you suggest anything to avoid c...
    by|Apr 18, 2017
    1 Answer
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    A:  Hi Jackie, We do not have any edging trims that coordinate with this tile. In situations like these, we always encourage customers to explore Schluter Trim http://thd.co/1qBLqjw, which can be found at the Home Depot. If you have any further questions, reach out to our customer service team at (800)-963-7652. Hope this helps!

    by|May 4, 2023
      caret
      Q:how do you install this tile since it does not have square sides.
      by|Nov 5, 2016
      1 Answer
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      A:  Good Afternoon, The tile can be installed as normal. This irregular shape is great for offering a seamless look for the installation. If you need to line this tile up to a straight edge, you will need to cut the tile to have a straight edge using either a wet saw or a dry cutter. If you are concerned about the extra cutting, you can look into our Lyon Caliza http://thd.co/2fvWbQM instead. This offers a straight edge, but is intended for indoor use only. If you have any further questions, please reach out to our customer service team at (800)-963-7652. Hope this helps!

      by|May 4, 2023
        caret
        Q:can this tile use outside can it manage the cold and snowy weather?
        by|May 10, 2016
        2 Answers
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        A:  This can be used on an outdoor patio.

        by|May 3, 2023

          A:  Good Afternoon, This tile will make a great outdoor option! This tile is porcelain, so it absorbs little to no water. It is also frost resistant, so you will not need to be concerned about cracking in freezing temperatures. If you have any further questions, please feel free to reach out to our customer service team at (800)-963-7652. Hope this helps!

          by|May 3, 2023
            caret
            Q:returning unused tiles
            by|Dec 8, 2015
            1 Answer
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            A:  Good Afternoon, Home Depot has a 90 day return policy for unused merchandise, Purchased items can only be returned in the original ‘unit of measure’ in which they were bought – i.e. a full case of tile could not be returned with pieces missing. Just as a reminder, we always recommend buying a 10% overage to account for design cuts, patterns and future repairs. If you have any further questions, please feel free to contact our customer service team at (800)-963-7652. Hope this was helpful!

            by|May 3, 2023
              caret
              Q:can I get a sample of this item, can i use this on the tile outside front portch?
              by|May 27, 2015
              1 Answer
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              A:  Good morning, Yes, this tile is constructed of porcelain and thus is able to be used outside. We do offer samples of this product - please call us at 800-963-7652 for ordering information. Thanks for your interest in our products!

              by|May 3, 2023
                1 found this answer helpful
                caret
                Q:How do I obtain a sample of the Merola Estepa Por Rustico Porcelain tile
                by|Sep 25, 2014
                1 Answer
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                A:  Good morning, We apologize for the trouble you've had so far in trying to obtain a sample. I have confirmed that samples of this tile are available on our site and I would be happy to walk you through the ordering process. You can call me directly at 800-963-7652 x 2107 or email us at depot.team@merolatile.com. Thanks for your interest in our products!

                by|May 3, 2023
                  caret
                  Q:What trim pieces and grout are suggested to go with this tile?
                  by|Aug 23, 2014
                  1 Answer
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                  A:  Thanks for your interest in this product! We do not currently carry any bullnose or trim tiles specifically for this series. We suggest looking at options online, or you could bring a sample of the tile to your local Home Depot to see if you like any in-stock options.

                  by|May 3, 2023