A: Hello, Spud! Once installed in the unit, this pad set measures 41-1/4 W x 8 D x 22-1/4 H. If you have any other questions or concerns about our product, please email us at info@essickair.com. -Melissa, Mastercool
by|Mar 22, 2022
Q:What is in this product that requires it to have a Cancer and Reproductive Harm Prop 65 warning? How do we know it's safe to use?
by|Jul 24, 2021
1 Answer
Answer This Question
A: Hello, Rob! Many of our plastic materials are made of one of the most widely used plastics in small appliances: Polystyrene. The process to create polystyrene uses the chemical compound benzene. Benzene is known to the state of California to cause cancer, birth defects, or reproductive harm. The state of California requires that consumers be made aware of the presence of this chemical, as well as more than 900 others, under Proposition 65. If you have any other questions, please visit the prop 65 site. Link here. > https://www.p65warnings.ca.gov/. -Melissa, Mastercool
by|Jul 26, 2021
Q:where are the pads manufactured ?
by|Apr 11, 2021
1 Answer
Answer This Question
A: Hello! Our rigid media is manufactured by Munters out of Mexico. -Melissa, Mastercool
by|Apr 14, 2021
Q:how tall is this media?
by|Jul 23, 2020
1 Answer
Answer This Question
A: Hello, Lance! Once the media has been installed, it comes to 22-1/4" H x 8" D x 41-1/4" W. Thanks for your question. -Melissa, Mastercool
by|Jul 24, 2020
Q:How does one know whether to use 4800 or 6400 CFM pads? Should it be specified on my old unit or is it by the volume of the house?
by|Jun 2, 2020
1 Answer
Answer This Question
A: Hello, Jane! Our pads are not rated in CFM. The 4800 CFM cooler uses a different pad set than the larger unit. The pad set is specified in the owner's manual. Thanks for your question. -Melissa, Mastercool
by|Jan 29, 2024
1 found this answer helpful
Q:will these pads work on model MCH-3800
by|Jun 2, 2020
1 Answer
Answer This Question
A: Hello, Rich! Thank you for reaching out to us! These pads will not fit your model.Unfortunately, we do not manufacturer a pad set that will fit your make and model of cooler. -Melissa, Mastercool
by|Jun 8, 2020
Q:Will this work with the AeroCool Pro 4802c cooler?
by|May 19, 2020
1 Answer
Answer This Question
A: Hello, Yem! We are not familiar with this model. If you will contact our Customer Service Department at 1-800-643-8341, Monday through Friday, from 7:30 to 5:30 CST., we will be happy to research this matter further for you. Thanks! -Melissa, Masterool
by|May 19, 2020
Q:I don’t have a MasterCool. Will these still work?
by|May 8, 2020
1 Answer
Answer This Question
A: Hello, Todd! We will need to know a model number and cooler brand name to determine what pad set you need. Please contact our Customer Service Department at 1-800-643-8341, Monday through Friday, from 7:30 to 5:30 CST. Thanks! -Melissa, Mastercool
by|May 12, 2020
Q:Do they come as a set that size or do I buy separate? Just bought this place have no idea about this crazy thing!
by|May 5, 2020
1 Answer
Answer This Question
A: Hello, Tlo! Yes, this pad set comes as a set. Thank you for your question. Thanks! -Melissa, Mastercool
by|May 7, 2020
Q:Will this pad fit my AHV4800 model mastercool
by|Apr 28, 2020
1 Answer
Answer This Question
A: Hello, Nanc! This pad set will not work on your model! Thanks! -Melissa, Mastercool