Q:Are the grids black on the inside as well as the outside? I don't want white grids on a black door.
by|Aug 10, 2020
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A: Hello Dory, The door will be painted on all exposed sides.
by|Aug 17, 2023
1 found this answer helpful
Q:The door is painted with finish paint but the frame is just primed, is that correct? I see "finish upgrade" advertised below so this bring up some confusion about whether the door comes finished or not.
by|Aug 10, 2020
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A: Hello billpete, The door slab will be painted but the door frame will be primed, ready to paint.
by|May 3, 2022
1 found this answer helpful
Q:Are the glass panes frosted or see-through?
by|Jun 7, 2020
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A: The glass is not frosted, it is clear.
by|May 3, 2022
1 found this answer helpful
A: Hello shopper, according to the specifications, the glass is clear.
by|May 3, 2022
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Q:There is no indication of how deep the frame & sill are in the specification guide. If I have a 2 by 6 wall will this door work?
by|May 17, 2020
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A: Hello pnanni, The most common door jamb thickness online will be for 2x4 construction unless specified otherwise.
by|Sep 17, 2023
2 found this answer helpful
Q:can you take the grills out?
by|Dec 25, 2019
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A: No, it is not recommended to take the grills out.
by|May 3, 2022
1 found this answer helpful
A: Hello saw, It is not possible to easily remove the grids from this door.
by|May 3, 2022
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Q:Will the door frame fit a 2"x6" wall? Or is it designed to fit a 2"x4" wall?
by|Sep 6, 2019
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A: Hello Bryan , you can order the same pre-finished door unit with a 6-9/16" jamb in order to fit a 2" x 6" wall at your local Home Depot.
by|May 3, 2022
1 found this answer helpful
Q:is glass clear or frosted?
by|Sep 1, 2019
2 Answers
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A: Yes, the glass is clear.
by|May 3, 2022
1 found this answer helpful
A: Hello Mack , the glass is clear.
by|May 3, 2022
1 found this answer helpful
Q:I was planning to purchase a primed, ready-to-paint door and paint it myself.
I would like to paint the grid and the door the same color. Can I paint the grid?
by|Apr 11, 2019
1 Answer
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A: Hello Jo, The grids are exterior so they can be painted.
by|May 3, 2022
1 found this answer helpful
Q:Can the grills on the glass be removed?
by|Dec 6, 2018
1 Answer
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A: Hello Meredith, These grids can be removed, however, we generally do not recommend removing them as you would have to remove the glass unit from the door. This will break the seal between the glass unit and door so, if not sealed back up properly, a leak is possible once it is put back in the door.
by|Dec 6, 2018
Q:Can you add a doggie door to this?
by|Aug 26, 2018
1 Answer
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A: Hello LT, no, having a pet door in this door will void the warranty and structural integrity of the door. Pet doors are to be put in flush doors or flush doors with a half-lite.