Questions and Answers for MOEN Kingsley 8 in. Widespread 2-Handle Bathroom Faucet Trim Kit in Chrome (Valve Not Included)

A:  Hello Ronnie and thank you for your interest in Moen products. The Moen 9000 Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS Connection is not compatible with the T5220ORB bidet kit. The valve that is compatible with the T5220ORB bidet kit is model 9265 M-Pact Bidet Valve 8" - 16" Center 1/2" IPS Connection. Our product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

A:  Hello Russ and thank you for your interest in Moen products. The Moen Widespread Bathroom Faucet Rough-In Valve, drain assembly is 8 ¼” in total depth and the tail piece is approximately 4” long. If you have additional questions, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.

A:  Hello Dave and thank you for your interest in Moen products. The Moen 9000 and 69000 are the same Widespread Rough In Valve. The only difference is the 69000 is a bulk pack which consists of 6 per carton. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time)

A:  Hello carina and thank you for your interest in Moen products. The Moen 9000 Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS used with older 2 handle Moen Monticello sink faucets will require cartridge number 1224 to stop a drip from the spout. Please contact our Consumer Services Center for technical/warranty assistance; they can be reached at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (EST).

A:  Hello carina and thank you for your interest in Moen products. The Moen 9000 Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS Connection will work with your Monticello trim kit as long as the spout does not have an integrated shank with a metal T at the end; if you have an integrated shank, there is no longer a compatible valve body. If you need a replacement cartridge, the part number for an older Monticello faucet is 1224. Please contact our Consumer Services Center for technical/warranty assistance; they can be reached at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (EST).

A:  This may be helpful. There are a number of other videos on the net as well. https://youtu.be/WKwroEuhld4

A:  Hello Akling and thank you for your interest in Moen products. Once the spout is installed on the Moen 9000 Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS Connection, you will need to insert a 7/32 hex wrench into the hole for the lift rod to tighten the spout to the shank. If you are installing a new trim kit, the hex wrench will be included. Please contact our Consumer Services Center for warranty assistance; they can be reached at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (EST).

A:  Hello Karen and thank you for your interest in Moen products. We would suggest speaking with one of our Product Specialists to provide you with the best troubleshooting assistance for the issues you are experiencing with your Moen Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS Connection drain assembly. Please feel free to call us at 1-800-289-6636; our business hours are Monday through Friday from 8:00 am - 7:00 pm-Eastern Time.

A:  Hello RitP and thank you for your interest in Moen products. The Moen 9000 Widespread Bathroom Faucet Rough-In Valve with Drain Assembly - 1/2 in. IPS Connection is compatible with the T6905. The T6906 requires valve body model 9700. Moen does not have a T690506 model. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).