Q:We have a well and septic so our water usage is self recycling. Does this have a removable water restrictor so we can get better pressure?
by|Oct 31, 2019
2 Answers
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A: Hello DickF and thank you for your interest in Moen products. The Moen S3870EP Twist 4-Spray Handheld Handshower with Slide Bar in Chrome restrictor cannot be removed. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
by|Nov 1, 2019
A: Not sure, I would like a little more pressure with mine as well.
by|Feb 1, 2022
Q:Thank you for the response that I need to buy a separate valve but what valve do I need. you didn't supply that answer
by|Aug 22, 2019
1 Answer
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A: We are happy to further assist you with your twist handheld shower, please feel free to call us at 1-800-289-6636. Moen’s business hours are 8:00 am - 7:00 pm Monday through Friday.
by|Aug 24, 2019
Q:Are the valves included with this Shower kit?
by|Aug 20, 2019
2 Answers
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A: Hello Sav and thank you for your interest in Moen products. The Moen Twist 4-Spray Handheld Handshower with Slide Bar in Chrome does not include a valve body.
If you have additional questions, please feel free to call us at 1-800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm Eastern Time.
by|Aug 21, 2019
A: No, it is not included with this Shower kit.
by|Aug 22, 2019
Q:can this be used in a steam shower? Curious if drilling the holes in the wall for the bar would lessen the steam effect as there is a potential escape
by|Jul 6, 2019
2 Answers
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A: To my knowledge, this handheld shower cannot be used as a steam shower.
by|Jul 7, 2019
A: Hello Ami and thank you for your interest in Moen products. The Moen Twist 4-Spray Handheld Handshower with Slide Bar in Chrome has not been tested/evaluated for installation in a steam shower; therefore, we cannot recommend our products to be used in this manner. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.
by|Jul 8, 2019
Q:does it come with a chrome shower L for the hose, and if not how or to get one.
by|Dec 8, 2018
1 Answer
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A: Hello Ken and thank you for your interest in Moen products. The Moen Twist 4-Spray Handheld Handshower with Slide Bar in Chrome does not include the drop ell, part number A725. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
by|Dec 8, 2018
Q:Is this intended to be the only shower head or an additional shower head? We want to replace our current shower head with a hand-held so we can rinse kids' hair and spray down our dog . . . don't want to have to break the tile wall so looking for something we instal in the current configuration. Will this work for our purposes? Thanks!
by|Nov 25, 2018
1 Answer
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A: Hello ELM and thank you for your interest in Moen products. The Moen Twist 4-Spray Handheld Handshower with Slide Bar in Chrome can be installed in place of a shower head. You will need a drop ell part A726 to install the unit and the unit will require the slide bar to be drilled into your tile. Another suggest would be to purchase our Magnetix handheld either model 26000 or 26603 which would be screwed onto your existing shower arm. We have a remote dock part 186117 that can be installed onto the wall with either a permanent waterproof adhesive or drilled with two screws. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Monday through Friday Eastern Time.
by|Nov 27, 2018
Q:We are replacing a similar system. What is the distance between the top and bottom anchor points of the slide bar that attaches to the wall?
by|Sep 18, 2018
1 Answer
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A: Hello C12ears and thank you for your interest in Moen products. The Moen Twist 4-Spray Handheld Hand shower with Slide Bar in Brushed Nickel measures 30-5/8 inches from the mounting screws for the anchors. If you have additional questions, please feel free to call us at 1-800-289-6636. Our current business hours are Monday through Friday from 8:00 am – 7:00 pm (Eastern Time).
by|May 6, 2023
Q:Is the head metal?
by|May 22, 2018
3 Answers
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A: Hello SC and thank you for your interest in Moen products. The Moen Twist 4-Spray Handheld Handshower with Slide Bar in Brushed Nickel spray head has both metallic and non-metallic components. The holder will rotate on the bar side to side and pivot up and down. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 9:00 am - 5:30 pm (Eastern Time).