A: Hello Dakota and thank you for your interest in Moen products. The Moen Donner Recessed Toilet Paper Holder and Clamp in Chrome is designed to accommodate most large size rolls of toilet paper. If you have additional questions, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.
by|Nov 7, 2023
Q:Why would this not be supplied with the 3" long screws needed for 1/2" sheetrock installation ???? Ones in the package are too short !!!
Required another trip back to the store :(
by|Jun 18, 2023
1 Answer
Answer This Question
A: Hello Bill and thank you for your interest in Moen products. The Moen Donner Recessed Paper Holder only comes with one hardware package. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time)
by|Jun 19, 2023
Q:How long are the screws?
by|Jan 12, 2023
3 Answers
Answer This Question
A: Need 3" long #8 panhead screws for installation !!!
by|Jun 18, 2023
A: Don't know, never used it.
The very fancy very expensive vanity that my contractor installed has a drawer that would hit the holder if the holder was installed in the wall.
Probably doesn't matter how long the screws that come with it are, as you can get chromed screws of any length your installation requires at any moderately full service hardware store for less than a half a buck a piece if the ones in the package are either too long or too short for your installation.
by|Jan 13, 2023
A: Hello Bart and thank you for your interest in Moen products. The Moen Donner Recessed Toilet Paper Holder and Clamp in Chrome includes two wood screws measuring approximately 2” long. For pre-purchase, installation, and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
by|Jan 13, 2023
Q:What is the width and length of the OPENING to install this
by|Aug 19, 2022
1 Answer
Answer This Question
A: Hello Victoria and thank you for your interest in Moen products. The Moen Donner Recessed Toilet Paper Holder and Clamp in Glacier is designed to be installed into a square hole into the wall measuring 5 ¼” x 5 ¼”. For pre-purchase, installation and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
by|Aug 21, 2022
Q:Perhaps measurement of the distance between the spring loaded holder and the solid part of holder?
by|Aug 18, 2022
2 Answers
Answer This Question
A: Hello DIYQannabe1 and thank you for your interest in Moen products. The Moen Donner Recessed Toilet Paper Holder and Clamp in Glacier can accommodate any roll of paper that measures less than 5” OD (outer diameter). If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
by|Jan 22, 2023
1 found this answer helpful
A: Yes, the double rolls fit in this one.
by|Aug 24, 2022
Q:Can this hold a jumbo size roll
by|Aug 1, 2021
3 Answers
Answer This Question
A: Mine holds a double easily. I'm not sure how large a jumbo roll is, but there is plenty of room.
by|Mar 13, 2022
1 found this answer helpful
A: Short answer: No.
Long answer: Yes but you can't spin the roll.
This one fits, but I'm looking for a reccessed one.
https://www.homedepot.com/p/MOEN-Banbury-Pivoting-Double-Post-Toilet-Paper-Holder-in-Spot-Resist-Brushed-Nickel-Y2608BN/100652596
by|Jul 28, 2022
2 found this answer helpful
A: Hello Pepsi and thank you for your interest in Moen products. The MOEN Donner Recessed Toilet Paper Holder and Clamp in Glacier has a depth of 2". If you have additional questions, please call us at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
by|Mar 13, 2022
1 found this answer helpful
Q:Drywall is 1/2" with no access to the back of the holder.
by|Jun 12, 2021
2 Answers
Answer This Question
A: Yes, the clamp included with this is designed so that you can use it in the space between the studs in drywall type construction. You do not need access to the back of the holder.
by|Jun 14, 2021
A: Hello 427 and thank you for your interest in Moen products. The Moen Donner Recessed Toilet Paper Holder and Clamp in Chrome Per the instructions it does not need behind the wall access. It clamps in the hole made for it. If you have additional questions, please call us at 1-800-289-6636; we are available Monday through Friday from 9:00 am – 5:30 pm Eastern Time.
by|Jun 13, 2021
Q:Is this item ceremic?
by|Jun 6, 2021
4 Answers
Answer This Question
A: No it is not. I am betting it is aluminum, but definitely not ceramic.
by|Jun 7, 2021
A: Hello Juli and thank you for your interest in the Moen Donner DN5075W Recessed Paper Holder. The paper holder shell is stamped from a special alloy brass strip. The roller is plastic and spring-loaded. The installation C-clamp is stamped from type 304 steel. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 9:00 am - 5:30 pm Monday through Friday(EST).
by|Jun 7, 2021
A: Not ceramic. Mine is lightweight, appears to be aluminum with a coat of shiny white paint. It is very nice.