Q:What is the length and thickness of the screws that go into the drywall? Also what should be the dimensions of the toggle bolt Or Molly bolts if we need to fix a morning Monticello tissue holder, similar to this?
by|Jan 26, 2024
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A: Hello Kris and thank you for your interest in Moen products. The Moen Vale Pivoting Double Post Toilet Paper Holder does not have the mounting hardware available separately. Please feel free to call us at 800-289-6636 for further assistance. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
by|Jan 27, 2024
Q:What are the dimensions of the base of the towel ring that mounts to the wall?
by|Sep 26, 2023
1 Answer
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A: Hello knsg and thank you for your interest in Moen products. The Moen DN4486BN Vale Towel Ring in Spot Resist Brushed Nickel has a diameter of 2.23".Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).
by|Sep 27, 2023
Q:For the toilet paper holder, what is the length of the entire holder across from mount to mount including the bar?
by|Jul 15, 2023
1 Answer
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A: Hello Gina and thank you for your interest in Moen products. The Moen DN4408BN Vale Pivoting Double Post Toilet Paper Holder in Spot Resist Brushed Nickel is 8.52" overall and 6.30" center to center. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).
by|Jul 17, 2023
Q:What size set screws for the towel bar do I need to buy to replace a missing set screw?
by|May 20, 2023
1 Answer
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A: Hello Dianne and thank you for your interest in Moen products. The Moen Vale 18 in. Towel Bar in Spot Resist Brushed Nickel includes two M4 x .7 hex screws that require a 2mm hex wrench to tighten/loosen the hex screws. For pre-purchase, installation, and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
by|May 25, 2023
1 found this answer helpful
Q:What is the width of the support brackets that attach to wall?
by|Jan 27, 2023
1 Answer
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A: Hello mbshopper and thank you for your interest in Moen products. The Moen Vale 3-Piece Bath Hardware Set with 24 in. Towel Bar, Paper Holder, and Towel Ring in Brushed Nickel support bracket is 1.5" x .98" Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).
by|Jan 27, 2023
Q:What size screws come with the mounting hardware?
by|Sep 29, 2020
2 Answers
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A: It looks great, BUT the hardware didn't come with it, ,so I couldn't hang it up!
by|Dec 17, 2020
A: Hello ZRS and thank you for your interest in Moen products. The Moen Vale Double Robe Hook in Spot Resist Brushed Nickel comes with two #8 x 1.25” wood screws. Our Product Specialists will be happy to answer any additional questions. Please feel free to call us at 1-800-289-6636; our current business hours are Monday through Friday from 9:00 am - 5:30 pm (Eastern Time).
by|Sep 30, 2020
Q:I'd like to make this towel bar 30 inches. You have a couple "bars" to pick from. Can you match me up with a Moen 3-piece bath hardware set with the correct 30 inch bar? The bars I've found are 5/8 inch and 3/4". I can't find any description in the Hardware sets to match me up with the proper 30 inch bar that I can purchase separately. Thank you
by|May 18, 2020
1 Answer
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A: Hello DIYlady and thank you for your interest in Moen products. The Moen Vale 24” Towel Bar in the 3-Piece Bath Hardware Set can be used with the 30” bar only model # DN9830. Please feel free to call our Product Specialists at 800-289-6636 if you have further questions. Our current business hours are Monday through Friday from 9:00 am – 5:30 pm (Eastern Time).
by|May 29, 2020
Q:I would like to make this towel bar 30 inches. I've found 2 bars on HD website that is Moen brand. One is 5/8 inch in diameter and the other 3/4 inch. Can I use either of these bars on this set? Is the bar even removable so a longer one inserted? Thanks
by|May 18, 2020
1 Answer
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A: Hello DIYlady and thank you for your interest in Moen products. The Moen Vale 24” Towel Bar in the 3-Piece Bath Hardware Set can be used with the 30” bar only model # DN9830. Please feel free to call our Product Specialists at 800-289-6636 if you have further questions. Our current business hours are Monday through Friday from 9:00 am – 5:30 pm (Eastern Time).