Questions and Answers for MOEN Gilcrest 26 in. x 23 in. Frameless Pivoting Wall Mirror in Oil Rubbed Bronze

A:  Ideas: A. Tighten or otherwise increase friction in the hinges. B. Securely attach (3M VHB tape?) a small counter weight extended off the middle of the very top back of the mirror. C. Or contact the manufacturer for replacement hinges

A:  We had our 2 Moen mirrors installed over two years ago while having our Master bath remodeled. And we are very happy with them and haven’t had a problem with them staying where we put them. They are working for us perfectly~

A:  Hello Pattyproject and thank you for your interest in Moen products. The Moen Glenshire DN2692CH Wall Mirror does offer a pivoting feature. If the mirror is not staying in the desired position when tilting, please make sure all of the hardware is securely attached. If all of the hardware is attached securely, the hardware that allows the mirror to pivot may need to be replaced. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday(EST).

A:  Mine does not do that at all - it stays in the position I want. Sounds like yours has a loose connection somewhere. Sorry I couldn't be more helpful.

A:  It could be hung anyway you want, but the pivot operates from the posts that anchor the mirror. The mirror would be pivoting side to side instead of top to bottom.

A:  Yes it certainly may be mounted horizontally.

A:  No, it is not recommended to hang it horizontally.

A:  Hello MJ and thank you for your interest in Moen products. The Glenshire 26 in. x 22 in. Frameless Pivoting Wall Mirror in Spot Resist Brushed Nickel and all other Moen mirrors require vertical installation. If you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm EST.

A:  There is a hole drilled in the mirror for the each of the two mounts. Each mount forms a clam shell over the edge of the mirror with a post passing through the hole. If you are asking whether the mirror can be mounted such that the long axis of the mirror is horizontal, then yes, it can, but either the mounts are now top and bottom or one has to drill holes on the long axis ends so that the mounts can be placed there (in which case one now has the short axis holes exposed). In your case, if the post you mention is a piece of structure to which you can attach the two mounts, then yes, the mirror can be mounted with its long axis horizontal and the two mounts along the short axis and post.

A:  Yes it can hang horizontally no problem, but the mounting brackets will be on the center top of mirror and center bottom of mirror, as the mirror has pre drilled holes that accepts the side brackets.

A:  Yes, but make sure that the bottom bracket is well anchored.

A:  Hello John and thank you for your interest in Moen products. The model DN2692CH will have 2.5 inches from the back of the mirror to the wall. If you have additional questions, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday Eastern time.

A:  Just a little space enough to tilt the mirror up and down to see body to the chest. They have samples of this mirror at your closest store. I sold the condo where I had that mirror.

A:  The space between mirror and wall is about 3 inches.

A:  Hello LaRae nd thank you for your interest in Moen products. The Moen Gilscrest Mirror does have a small metric set screw in the bottom of the trim ring that can be tightened. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  I have had no problems at all with this mirror. It must have not been installed correctly. Maybe a " handy man" could help or the Moen company.

A:  I could be wrong, but I believe there are screws under the side clamps that you can tighten. We had ours installed but we've never had an issue. We did put buffer dots on the backs of ours to protect the glass from breaking and protect our walls when we do want to tip them. I would see if the side pieces holding the glass have any seam where it appears they unscrew, but really before anything, I'd go out to Moen and see if you can get a download of the parts and installation instructions. I can tell you the glass breaks easily. We had to return one upon arrival because it came cracked. Good luck.

A:  The 22 inches is from the outside of each bracket. Best wishes, Jay

A:  The mirror would be the same size. The brackets hold the mirror out from the wall and allow you to tilt the mirror either up or down a little. I would recommend using the brackets. The brackets hold the mirror securely in place and the finished looked is very nice.

A:  Hello JP and thank you for your interest in Moen products. The Moen Glenshire 26 in. x 22 in. Frameless Pivoting Wall Mirror in Chrome is specified at 22” inches measuring horizontally across from the outside of each mounting bracket. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  22 inches with the chrome brackets.

A:  Hello Leah and thank you for your interest in Moen products. The Moen Gilcrest 26 in. L x 23 in. W Frameless Pivoting Wall Mirror in Oil-Rubbed Bronze is 23.87” from bracket to bracket. You should be fine as long as you are mounting the brackets according to the instructions provided giving yourself room for installation. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday (EST).

A:  as long as you factor in the bracket dimension

A:  Ours is as close as you can get and it is 1 3/4's inch from wall. The knobs take up space. Like the look very much.

A:  Yes, the Frameless Pivoting Wall Mirror does in fact pivot.

A:  Yes, up & down.

A:  Hello CW and thank you for your interest in Moen products. The Moen Gilcrest DN0892ORB Frameless Wall Mirror in Oil Rubbed Bronze does pivot. If you have additional questions, please feel free to call us at 1-800-289-6636; we are available Monday through Friday from 8:00 am - 7:00 pm Eastern Time.

A:  Yes - it tilts!

A:  Yes , it does it pivots back and forth, this mirror looks great in the bathroom

A:  Yes, up and down - Not sideways.

A:  Hello Sas and thank you for your interest in Moen products. Unfortunately, the hardware for the Moen Glenshire 26 in. x 22 in. Frameless Pivoting Wall Mirror in Spot Resist Brushed Nickel is not available as a separate service kit. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  The mirror is meant to pivot for people in wheel chairs or smaller people and vice versa tall people. The mirror is very secure on this to pivot Points if placed properly.

A:  Don't know. Go to the store and ask them. Take the pic of this so they can see what you are looking for.

A:  All hardware needed to hang this mirror is included. If you need separate or additional parts, I am sure Home Depot can provide.

A:  If you mean that it is broken, I would contact Moen at 1-800-BUY-Moen.

A:  Hello Vincent and thank you for your interest in Moen products. We would be delighted to work with you to get additional information regarding your issue with the Moen Glenshire 26 in. x 22 in. Frameless Pivoting Wall Mirror. To provide you with the best troubleshooting assistance, we would suggest speaking with one of our Product Specialists. Please feel free to call us at 800-289-6636; our business hours are Monday through Friday from 8:00 am - 7:00 pm-Eastern Time.

A:  You need to loosen the small Allen screws under each bracket and the whole mirror with brackets attached will pull off wall. It would help for someone to hold mirror until screws are loose. Now you can get to the screws that hold the brackets to the mirror. Hope this helps.

A:  The side mounts close around the mirror, so you can screw them tight upon positioning the mirror or loosen and release the mirror or replace it should it need to be.

A:  Assuming the question is regarding a currently-mounted mirror of this particular model, then loosen the two wall mounts by loosening the set screw on the underside rim of each of the wall mounts. Carefully remove the entire unite from the wall. Lay the unit face down (back of the mirror facing you). You can then remove the mounts from the mirror by loosening/removing the screws now accessible on the mounts. Or you can simply replace the entire unit with a new one following the installation guide provided with the new unit.

A:  Didn't notice this being a distraction to my eye when installing the product. Used level when installing to the wall and mounting brackets.

A:  Hello MM and thank you for your interest in Moen products. The Moen Glenshire 26 in. x 22 in. Frameless Pivoting Wall Mirror in Chrome precut mounting holes are manufactured to be the same level on the mirror. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  No, they are at the same level in reality. I agree that it looks this way in the picture, though.

A:  No the mounts should be even. I purchased last year and found everything to be appropriately spaced.

A:  No, the mounting holes are at the same level on this mirror.

A:  The mounts for this mirror are even