Questions and Answers for MOEN Brass Rough-In Posi-Temp Pressure-Balancing Cycling Tub and Shower Valve - 1/2 in. CC Connection

A:  Hello Pete and thank you for your interest in Moen products. The Moen Brass Rough-In Posi-Temp Pressure-Balancing Cycling Tub and Shower Valve - 1/2 in. CC Connection can be connected with PEX pipe, but you will need to purchase an adapter to do so. Should you need assistance or have pre-purchase questions, please contact us directly at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday EST.

A:  Hello Maddy and thank you for your interest in Moen products. The Moen Voss Single-Handle Posi-Temp Valve Trim Kit in Chrome (Valve Included) can be installed as tub/shower, shower only and a tub only; however, if you are installing the Moen Voss Single-Handle Posi-Temp Valve Trim Kit in Chrome (Valve Included) as shower or tub only, you will need to cap the unused port. For pre-purchase, installation, and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  Hello Antonio1212 and thank you for your interest in Moen products. The Moen Align Single-Handle Posi-Temp Valve Trim Kit in Chrome (Valve Included) will include the chrome plate behind the handle that says Moen. If you have additional questions, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.

A:  Hello Maplebob23 and thank you for your interest in Moen products. If your Moen T2691BN Voss Single-Handle Posi-Temp Valve Trim Kit in Brushed Nickel (Valve Not Included) is leaking, the 1222 cartridge will need to be replaced. Please contact our Consumer Services Center for warranty assistance; they can be reached at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (EST).

A:  Hello WillN and thank you for your interest in Moen products. The tub spout included with the Moen Align Single-Handle Posi-Temp Eco-Performance Tub and Shower Faucet Trim Kit in Brushed Nickel (Valve Not Included) includes a hex screw, Moen part number 12536. As the original purchaser of the Moen Align Single-Handle Posi-Temp Eco-Performance Tub and Shower Faucet Trim Kit in Brushed Nickel (Valve Not Included), you can contact Moen directly under the products warranty. Our product specialist would be happy to work with you regarding the missing hex screw and to find a satisfactory warranty resolution. Please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  Hello Rachel and thank you for your interest in Moen products. The Moen Voss 1-Handle Posi-Temp Tub and Shower Faucet Trim Kit with Eco-Performance in Oil Rubbed Bronze (Valve Not Included) includes a slip-fit (cc) connection diverter tub spout. For pre-purchase, installation, and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  Hello Kashu and thank you for your interest in Moen products. The MOEN Align Single-Handle Posi-Temp Valve Trim Kit in Chrome (Valve Not Included) is part of our Align Collection and is designed to be installed with our Moen Posi-temp valve. The Gibson collection does include trim kits for various Moen valves. Depending on the specific model in the Gibson collection, you will notice subtle design differences and valve compatibility. For any additional questions, please contact Moen directly at 1-800-289-6636. Moen product specialists are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

A:  Hello Rickske and thank you for your interest in Moen products. The Moen Align Single-Handle Posi-Temp Valve Trim Kit in Chrome (Valve Not Included) includes all the necessary valve trim pieces for a standard installation. The Moen Posi-Temp valve is sold separately. For pre-purchase, installation, and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  Hello Randolph2179 and thank you for your interest in Moen products. The Moen T2192EPBN-2520 Align Single-Handle 1-Spray Shower Faucet in Brushed Nickel (Valve Included) uses a Posi Temp cartridge part 1222B. If you have additional questions, please feel free to contact us at 1-800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  Hello GFMA and thank you for your interest in Moen products. The Moen Brass Rough-In Posi-Temp Pressure-Balancing Cycling Tub and Shower Valve - 1/2 in. CC Connection is available to purchase with check stops. You would need to purchase model 2570. Should you have any additional questions regarding a Moen product, please contact Moen directly at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.