Questions and Answers for MOEN Tub/Shower Accent Kit in Brushed Nickel

A:  Hello Calilady and thank you for your interest in Moen products. We are happy to assist you with your question. The chrome part number for the flange kit is AT2099. Should you have any additional questions please feel free to call us at 800-289-6636. Our business hours are 8:00am-7:00pm Monday through Friday Eastern time.

A:  Hello Lane and thank you for your interest in Moen products. The Moen Tub/Shower Accent Kit in Brushed Nickel comes with a tub spout escutcheon that has an outer diameter of 3.18”. The shower arm flange included with this service kit has an outer diameter of 2-1/2”. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  Hello JoMarie and thank you for your interest in Moen products. The Moen Tub/Shower Accent Kit in Brushed Nickel is 2.5" in diameter. This flange was designed to be installed with the tub spout. If you have additional installation questions, please feel free to contact 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday and on Saturdays from 9:00 am - 3:00 pm EST.

A:  Hello BigBrother and thank you for your interest in Moen products. The Moen Tub and Shower Accent Kit in Chrome includes a tub spout flange that is 0.31” thick. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday and on Saturdays from 9:00 am - 3:00 pm(EST).

A:  Hello. Thank you so much for your interest in Moen products. The Moen accent trim kit comes with the shower arm flange (smaller ring) and the tub spout escutcheon (larger ring). The tub spout ring is about 2.5" in diameter. If you have additional questions, please complete the form at http://www.moen.com/consumer-suppoert/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.

A:  Thank you so much for your interest in Moen products. The shower arm flange is designed to slide over the 1/2" shower arm so the inner diameter is .8 inches and the outer diameter is 2.5 inches. The tub spout flange is designed to slide over 1/2" copper or pipe so the inner diameter adjusts between .6 to 1 inch. The outer diameter is a little more than 3 inches. If you have additional questions, please complete the form at http://www.moen.com/consumer-support/contact-us or call Moen at 1-800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 5:30 p.m. Saturday EST.

A:  The larger piece has a 3 inch outer diameter.

A:  Hello Valued Home Depot Customer, Thanks for your interest in this item. Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase http://www.homedepot.com/webapp/wcs/stores/servlet/ContentView?pn=Return_Policy&langId=-1&storeId=10051&catalogId=10053 If you have any further questions, please contact our Online Customer Service Department at 800-430-3376 between 6:00 a.m. and 2:00 a.m. Eastern Time daily. Thanks.

A:  Yes. As long as you have the appropriate shipping paperwork, it should be no problem to return this to the store.