Questions and Answers for Lutron Maestro Motion Sensor Switch, No Neutral Required, 5-Amp, Single-Pole/Multi-Location, Palladium (MS-OPS5M-PD)

A:  Hello! To adjust the "timeout" simply press and hold the tap switch and count the number of blinks or flashes that you see on the lens of the sensor. The amount of blinks/flashes that you see corresponds to the amount of time that you are selecting. Please view the installation guide here for more detailed information: https://assets.lutron.com/a/documents/0302800.pdf If you still have questions or concerns, please give us a call at 1-844-LUTRON1. We're here 24/7, so you can reach out anytime, day or night.

A:  Hello! "White" or WH is a gloss color finish and "Snow White" or SW is a satin matte color finish! If you still have questions or concerns, please give us a call at 1-844-LUTRON1. We're here 24/7, so you can reach out anytime, day or night.

A:  Hello! The MS-OPS5M can be used in a 3-way application with either an accessory switch model MA-AS or a standard mechanical light switch. You cannot use two MS-OPS5M together in a 3-way application. For more information about the device, please see the specification sheet here: https://assets.lutron.com/a/documents/369666.pdf If you still have questions or concerns, please give us a call at 1-844-LUTRON1. We're here 24/7, so you can reach out anytime, day or night.

A:  We're sorry to hear about the issues you're having. We're here to help! Please reach out to our Support Team at support@Lutron.com or give us a call at 1-844-LUTRON1 for assistance.

A:  Hello! In a 4-way application, you would need to use Maestro Companion Switches model MA-AS. For installation help, please refer to the install guide here: https://assets.lutron.com/a/documents/0302800.pdf If you still have questions or concerns, please give us a call at 1-844-LUTRON1. We're here 24/7, so you can reach out anytime, day or night.

A:  Hello! The MS-OPS5M will work with up to 5A of general lighting loads or 3A of fan motor loads. You can view the specification sheet here for more information: https://assets.lutron.com/a/documents/369666.pdf If you still have questions or concerns, please give us a call at 1-844-LUTRON1. We're here 24/7, so you can reach out anytime, day or night.

A:  Hello! Unfortunately, you cannot use two MS-OPS5M sensors in a 3-way application. You must have one MS-OPS5M and either an MA-AS Accessory switch at the other location or a regular On/Off mechanical switch. You can view 3-way wiring information on the installation guide here: https://assets.lutron.com/a/documents/0302800.pdf If you still have questions or concerns, please give us a call at 1-844-LUTRON1. We're here 24/7, so you can reach out anytime, day or night.

A:  Yes , the motion switch will work both light and fan. The only issue I find is that in large bathrooms , if you dont keep moving it shuts off and leaves you in the dark while your in the shower.

A:  Hello, thank you for your inquiry. The MS-OPS5M is rated for 5A lighting or 3A fan. Here is the link for the specs: https://assets.lutron.com/a/documents/369666.pdf If you have additional questions or concerns, you can reach us via email at lutron.com/support or by calling our support line at 1-844-LUTRON1. We're here 24/7, so give us a call anytime, day or night.

A:  I know the Maestro uses circuitry to detect when a remote switch has been flipped and it switches to allow the light to turn on. So in essence the Maestro is always acting as the main switch and because of this, I believe Lutron's guidelines on installation is that only one of these types of switches can be installed in a group of 3-/4-way switches, but I have seen many YouTube videos and product reviews where people have installed two switches with the same sensing circuitry like the Maestro and I'm assuming the Diva switches use. They may have to be wired in a certain configuration to make them work together, but I am fairly certain that it is possible to install both on the same lighting circuit. If you have issues with them functioning correctly, there are videos posted where people explain how they wired them to make them work properly. Just make sure you have a neutral wire at both switch locations!

A:  Hello Bill, thank you for your question. The Maestro sensor model MS-OPS5MH can only be used in a 3-way application with a mechanical 3-way switch or a Maestro companion switch model MA-AS. It cannot be used in conjunction with another master control, such as a dimmer, in the other location. See the below spec sheet for more information https://assets.lutron.com/a/documents/369666.pdf We hope this helps! If you require further assistance, our 24/7 support team is here to help. We can be reached at 1-844-LUTRON1 or via email at support@lutron.com.

A:  I apologize! Ignore my last statement regarding the neutral wire. I forgot these had been redesigned to eliminate the need for a neutral conductor in order to function so that they would be more universally compatible.

A:  I'm not a qualified electrician, BUT, because the motion-actuated switch simply replaces a mechanically actuated switch, I would expect the other switch, when there are more than one, can be a dimming switch.

A:  Yes, the settings stay

A:  Hello! Yes, the settings should not be changed if there is a power outage. The only time that the settings should revert is if the device is factory reset manually using the programming instructions. If you still have questions or concerns, please give us a call at 1-844-LUTRON1. We're here 24/7, so you can reach out anytime, day or night.

A:  The settings are set and will not change after power outage.