Q:Does it tarnish? Or is it coated so it doesn’t tarnish and need to be polished?
by|Jul 11, 2020
1 Answer
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A: Hello, this brass is not clear coated and yes it can tarnish or oxidize over time (especially if exposed to the elements) or if not properly maintained. We recommend you polishing it once installed and wiping it down as needed. Now this may only need to happen every few months depending on the traffic it receives. I hope this helps.
by|Jul 13, 2020
Q:End caps just keep falling out. Instructions say to use set screws but there are no holes to us them in. Are you using silicone or glue?
by|Mar 25, 2019
3 Answers
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A: Silicone plumbers on the cab then insert
by|Jun 17, 2020
A: Silicone plumbers
by|Jun 17, 2020
A: We recommend using a heavy duty adhesive for the end caps to secure them. Thank you.
by|Mar 27, 2019
Q:Installation instructions ( clicky on page listing) states splice included in lengths 8' or more. Is this one continuous length with incorrect instructions, or is this actually two 4' lengths we need to splice?
by|Feb 28, 2019
1 Answer
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A: The 8' length comes in a continuous 8' length. There is no splice needed or included. I hope this assists you. Please let me know if you have any additional questions. Thank you.
by|Mar 4, 2019
Q:Listing states 8' solid. Install instructions says "splices included in orders of 8' or more". Is there a splice or not?
by|Feb 27, 2019
2 Answers
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A: Lido design did not answer my question. I ask if the 8' listing is one solid piece. I did not ask if I could order a splice. The listing says it is one 8' section. Install instructions states 8' and longer contain a splice. I want 8' NO SPLICES.
by|Mar 2, 2019
A: You can order a splice but it is not included in orders of 8' or more (in length). I hope this assist you. If I can answer any other questions please let me know. Thank you!
by|Mar 1, 2019
Q:Is a 10 ft length available?
by|Oct 27, 2018
1 Answer
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A: A 10ft length would have to ship truck shipment which is not an option on Home Depot. You can get two smaller kits and splice them together to make a 10ft kit.
by|Oct 29, 2018
Q:I see a 90 degree elbow is available. Is there a 45degree elbow? If so, how do I order it?
by|May 3, 2018
1 Answer
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A: We do offer a 45 degree elbow, 00-730/2 is the item number for us.
by|May 5, 2023
Q:can you order a seven ft length with 3 supports{are brass screws included?}
by|Mar 2, 2018
1 Answer
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A: Hi,
Yes you can order 7ft and have 3 supports. Most fittings come with screws for wood but it depends on the fitting being ordered