Q:Professionally cleaned by washing machine or dry cleaning solvent?
by|Feb 18, 2017
2 Answers
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A: In contacting a specialist and requesting cleaning instructions for your rug, they will advise you the best place or way to clean it depending on the fiber.
by|May 4, 2023
A: The care instructions for this rug recommend spot cleaning. Clean the visible spot or stain by hand without subjecting the rug to any dry cleaning, wet cleaning, hand-washing and/or restoration process.
by|May 4, 2023
Q:Aside from vacuuming this, what method can be used to clean soiling ? I have pets.
by|Jan 26, 2017
1 Answer
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A: In time, foot traffic drives the soil particles deep into the carpet. When this condition cannot be corrected with vacuuming, it's time for carpet cleaning by a trained professional.
How often you'll need professional carpet cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your rug or carpet every 18 months.
by|May 4, 2023
Q:Is this rug one solid color? I'm the picture it looks like the perimeter is a darker color.
by|Jan 3, 2017
1 Answer
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A: Good day, We use a matching border color to finish the rug, but there is a slight difference seeing as it is not the same material. The actual shag however is one solid color.
by|May 4, 2023
Q:Considering the length of the shag, can I use a regular Dyson vacuum cleaner to vacuum the rug?
by|Oct 2, 2016
1 Answer
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A: For all shag area rugs, you can only use a non-rotary non-beater bar vacuums.
Regards,
by|Feb 11, 2019
1 found this answer helpful
Q:Is this rug white or cream in color
by|Sep 23, 2016
2 Answers
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A: Hi there! This rug is off-white, with the ivory/cream tints.
Thank you
by|May 4, 2023
A: This is white.
by|May 4, 2023
Q:If this color does not match my wal color can I return it to any homedepot store
by|Aug 24, 2016
1 Answer
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A: Thank you for your inquiry. I don't think this would be an issue, but unfortunately we are only a manufacturer, therefore you will need to get in contact with Home Depot customer service.
Regards,
by|May 4, 2023
1 found this answer helpful
Q:Have Pergo flooring -- Do I need a pad underneath rug?
by|Apr 8, 2016
1 Answer
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A: Good day,
Although not mandatory, it is highly recommended to have an underpad.
by|May 3, 2023
1 found this answer helpful
Q:In store?
by|Nov 30, 2015
1 Answer
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A: Unfortunately this store does not have this size in stock but you can order online and have it ship to you home or to the store.
by|May 3, 2023
Q:Is this rug flame retardant?
by|Jan 14, 2015
1 Answer
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A: Hi, thank you for your question, the answer is yes this rug is treated to be flame retardant.
by|May 3, 2023
1 found this answer helpful
Q:Which stores is this rug located at in store near area code 63084?
by|Oct 20, 2014
1 Answer
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A: Hello,
The closest store to that area code is Ellisville #3018 37 Ellisville Towne Ctre, Ellisville, MO 63011 | (636)273-6100.
From the product page, you can enter your zip code and see all store in and around that region.
Thank you.