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Questions and Answers for LG 23.8 cu. ft. Top Freezer Refrigerator in Stainless Steel with Multi-Air Flow, Digital Temp Controls and Reversible Door

Internet #205343837

Model #LTCS24223S

Store SKU #1001000834

23.8 cu. ft. Top Freezer Refrigerator in Stainless Steel with Multi-Air Flow, Digital Temp Controls and Reversible Door
(1910)Questions & Answers (342)
  • Large capacity fridge with fresh food compartments & deep freezer
  • Two humidity-controlled drawers & Glide N’ Serve Pantry Drawer
  • LEDs provide an exceptionally bright interior & save energy
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Questions & Answers

342Questions
caret
Q:The freezer works fine but the refrigerator is not cold enough, Losing food, it is turned up all the way and not working right.
by|Jan 26, 2024
1 Answer
Answer This Question

A:  Hey Tracy, we'd like to look into the cooling issues you are having. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. In the meantime, check out this link for adjusting your fridge's temperature: http://spr.ly/6422pXlVy. ~TammyJo

by|Jan 30, 2024
    caret
    Q:The door sensor keeps beeping when doors are closed, how do I deactivate????
    by|Jan 15, 2024
    1 Answer
    Answer This Question

    A:  Hey there! We don't recommend deactivating the door alarm, but here are some troubleshooting steps that may resolve this: http://spr.ly/6427rxZJ7. Please private message us on social media @LGUSSupport if you have more questions. ^Gaby

    by|Jan 19, 2024
      caret
      Q:I need to replace the top shelf of my LTCS24223S refrigerator. Where can I purchase it?
      by|Jan 12, 2024
      1 Answer
      Answer This Question

      A:  Hey there! We are here to help! Check out this link for the part and part number: http://spr.ly/6425rVnbf. ^Gaby

      by|Jan 17, 2024
        caret
        Q:My ltcs24223s stainless freezer door is dented. Can this be replaced?
        by|Dec 30, 2023
        1 Answer
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        A:  Hey there, feel free to reach out to us via our Facebook or X platforms using @LGUSSupport. Don't forget to provide your contact details, model, and serial number. We would be more than happy to have a detailed conversation with you. ^Anthony

        by|Jan 4, 2024
          caret
          Q:The temperature adjust button does not work and only the 3 green light on the right are lit out of the 5. Refrigerator is working but button won’t work
          by|Dec 22, 2023
          1 Answer
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          A:  Greetings, we sincerely appreciate your inquiry and the effort you have taken to ask us this question. Ensuring the smooth functioning of your refrigerator is of utmost importance and we want to assure you that we are here to assist you. We would like to address this concern directly with you. Whenever convenient for you, please send us a private message containing your contact information, model number (LTCS24223D), serial number, and a brief explanation of the problem at hand. Rest assured, our team members will be there to assist you further. ^Anthony

          by|Jan 3, 2024
            caret
            Q:LTCS24223D Need plastic washer for bottom of refrigerator door hinge. Do you have a part number?
            by|Nov 19, 2023
            1 Answer
            Answer This Question

            A:  Hi there, for a lack of clarity the part number that you're inquiring about is MJB63010702. Please go to http://spr.ly/6423uNglt, and we will be happy to help locate the replacement part that you need. We'd like to include the number to our authorized parts dealer and affiliate Encompass. You can contact them as well, and they can get you the part number, or you can just simply order what you need. Encompass customer service number 800.432.8542 Monday through Friday, 8:00 am - 6:00 pm EST. ~Tanisha

            by|Nov 20, 2023
              caret
              Q:How can the seal be replaced on the door?
              by|Oct 27, 2023
              1 Answer
              Answer This Question

              A:  Hey there! Here's the part number: ADX52752667, and a quick link for purchase: http://spr.ly/6423ucf0Z. We've also included a video with instructions on removal: http://spr.ly/6424ucf0w. Please feel free to private message us on our socials @LGUSSupport if you have any issues. ^ Gaby

              by|Oct 30, 2023
                caret
                Q:I have a top freezer 24 c.f. LG refrigerator, LTCS24223. The meat deli tray broke off the shelf above it and I can't find a replacement part. Can you help?
                by|Oct 15, 2023
                1 Answer
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                A:  The LG MJS62632901 TRAY, FRESH ROOM, Part Number | MJS62632901 is available on our LG parts website at, http://spr.ly/6423u9i5P.

                by|Oct 27, 2023
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