A: Hello Stephen! Thank you for reaching out to us here. We appreciate your question. All you need to do is order right from the website. So, just find the item you want and add it to cart. We keep it nice and simple. Please let us know if you have any other questions or need help ordering. @LGUSSUPPORT.
by|Dec 6, 2023
Q:I have had the unit since 2017 and love it but the door handle just broke with a section of the door. Can I buy the door assembly?
by|Oct 1, 2023
1 Answer
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A: Hello there, Yes you can buy a replacement door assembly from our authorized dealer and affiliate Encompass. Please have your serial or model number available and they can help you with getting a replacement. To reach Encompass please call 800.432.8542 Monday through Friday,
8:00 am - 6:00 pm EST. ~Tanisha
by|Dec 4, 2023
Q:My opening is 29 15/16 will this fit?
by|Dec 10, 2022
1 Answer
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A: Hello, yes it will.^Venette
by|Dec 11, 2022
Q:I've had this for 9 months. Cabinets above are coated with thin layer of grease. Is that normal? This is supposed to vent to outside and has ducting. (Wondering if it was installed wrong?)
by|Feb 14, 2022
1 Answer
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A: Hello, this is not normal. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
by|Feb 14, 2022
Q:Do you need a water line to the over range microwave for STEAM cooking
by|Sep 8, 2021
1 Answer
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A: Hello, there's no need for a water line.^Venette
by|Sep 9, 2021
Q:can I bake meat in this oven
by|Aug 16, 2021
1 Answer
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A: Hi, yes you can.^Venette
by|Aug 17, 2021
Q:Is the interior shelf removable?
by|Feb 5, 2021
1 Answer
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A: Hello, if we are talking about the racks yes it is removable.^Venette
by|Feb 9, 2021
Q:Can you mute the “done” beeper
by|Dec 28, 2020
1 Answer
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A: Hello, please check this website, https://www.lg.com/us/support/help-library/microwave-beeper-settings-CT00000303-20151004354306.^Venette