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Questions and Answers for LG 7.3 cu. ft. Electric Dryer with Steam in Graphite Steel

Internet #203220074

Model #DLEX5170V

Store SKU #490713

  • TrueSteam generates real steam reducing wrinkles and ironing
  • SteamFresh Cycle refresh & reduces wrinkles up to five garments
  • SteamSanitary Cycle sanitizes items marked as non-washable

Questions & Answers

90Questions
caret
Q:Purchased a house and it has the LG washing machine WM3400CW and the LG dryer model DLEX5170W and I need the owners manual for both . How can I obtain them? 
by|Jun 4, 2023
1 Answer
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A:  You can download the Owner's Manual for each unit by visiting the links below: LG Washing machine model WM3400CW: https://www.lg.com/us/support/product/lg-WM3400CW.ABWEVUS LG Dyer model DLEX5170W: https://www.lg.com/us/support/product/lg-DLEX5170W.ABWEEUS Hope this helps. ^Danee

by|Jun 4, 2023
    caret
    Q:Does this dryer plug have three prongs or four?
    by|Jul 25, 2022
    1 Answer
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    A:  All Electric Dryers do not come with pre-wired power cords from the factory because of variations in building codes from one home to another. The power cords are sold separately because there is no standard for electric dryers and electric ranges like there is for washers and refrigerators. An electric dryer can use a 3-prong or 4-prong cord, while a gas dryer uses a 120-volt cord. The LG 7.3 cu. ft. Ultra Large Capacity SteamDryer™ (Electric), Model # DLEX5170V (discontinued product) has its own terminal block that must be connected to a separate 240 VAC, 60-Hertz, single-phase circuit, fused at 30 amperes (the circuit must be fused on both sides of the line). A 4-wire connection is required for all mobile and manufactured home installations, as well as all new construction after January 1, 1996, and a 4-wire connection must be used where local codes do not permit grounding through the neutral wire. A 3-wire connection is NOT permitted on new construction after January 1, 1996. Check your local building codes or contact your local building inspector to inquire about which connection is permitted in your area...^Ivan

    by|Jul 25, 2022
      caret
      Q:The dryer will not turn off until you open the door.  When you close the door again, the drum starts spinning.  They cycle is done and there are no lights on, but the drum continues to spin. We tried unplugging it and performing a hard reset.  Nothing.  
      by|Feb 6, 2021
      1 Answer
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      A:  We regret to read about the issues that you are experiencing with the LG 7.3 cu. ft. Ultra Large Capacity SteamDryer™ (Electric), Model # DLEX5170W and we sincerely apologize for any inconvenience. The issue that you are experiencing with the dryer not turning off until the door is open and then continuing to run when the door is closed may be due to a faulty door safety switch that is stuck in the closed position. The switch will need to be replaced...^IFV

      by|Apr 19, 2022
        caret
        Q:Timer skips from set time to 19 minutes the 2 minutes then shuts off. Check filter keeps blinking. Clean filter and filter housing 
        by|Feb 5, 2020
        1 Answer
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        A:  Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP

        by|Feb 18, 2020
          caret
          Q:Dryer does not shut off after cycle ends
          by|Jan 22, 2020
          1 Answer
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          A:  We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP

          by|Jan 22, 2020
            caret
            Q:Where can I get parts for this dryer
            by|Nov 27, 2019
            1 Answer
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            A:  Parts and accessories can be obtained through our parts distributor, Encompass Parts. Their contact number, for placing orders and pricing information, is 866-779-7906. You can also use their website, at https://www.encompass.com/ ^CP

            by|Nov 27, 2019
              caret
              Q:Where can I get parts for this dryer
              by|Nov 27, 2019
              1 Answer
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              A:  Parts and accessories can be obtained through our parts distributor, Encompass Parts. Their contact number, for placing orders and pricing information, is 866-779-7906. You can also use their website, at https://www.encompass.com/ ^CP

              by|Nov 27, 2019
                caret
                Q:My LG dryer not heating a code of 4 senor flow bars show. Do I need to replace the sensor bars r can I fix the original ones? And how much is the replacement sensor bar?
                by|Dec 31, 2017
                1 Answer
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                A:  Please see the troubleshooting for the Flow Sense Indicator. ^AC http://www.lg.com/us/support/product-help/CT10000011-1430321824972-error-codes

                by|Jan 2, 2018