Q:I installed this one last fall but a couple of the bulbs did not withstand the snow. Where do I get the replacement bulbs from? And I read through reviews talking about LED replacements, can anyone provide a link to the ones that will fit.
Thank you
by|Mar 30, 2021
1 Answer
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A: Always try contacting Home Depot Customer Service as they often can source parts. Or-
"Accessory and replacement parts, including lenses and colored bulbs, are available. Please contact your local supplier or call Kerr Lighting Customer Service at (800) 932-3343 for more information." as stated in Installation Guide which can be found in the "Info & Guides' section on product page.
by|Mar 31, 2021
Q:replacement covers
by|Mar 13, 2021
1 Answer
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A: "If you need assistance, technical support is available Monday to
Friday, 8 AM to 5 PM CST by calling (800) 932-3343." as stated in installation guide along with manufactures website.
by|Mar 13, 2021
Q:do you sell the lenses for the Kerr Lighting outdoor pavers
by|Jun 9, 2020
2 Answers
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A: Always try Home Depot customer service first, they often have resources for parts of products they sell.
Need Help? Please call us at: 1-800-HOME-DEPOT (1-800-466-3337)
The manufacturer sells 'Replacement Parts & Accessories' online from their 'Store' on the bottom of the home page. The Installation Guide, which can be found in the 'info & guides' section of the Lighting Pavers product page on Home Depot has the website address of Kerr Lighting 'store'.
by|Jun 12, 2020
A: Yes I brought these light .company charges way over price. There is no light at all.
by|Mar 14, 2021
Q:Has anyone purchased a second transformer just like the one that comes in the box? I'd like to put light 7 lights in the back and 7 lights in the front.
Thx
GG
by|Jun 3, 2019
2 Answers
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A: "If you need assistance, technical support is available Monday to Friday, 8 AM to 5 PM CST by calling (800) 932-3343." as stated in installation guide along with manufactures website address.
by|Mar 13, 2021
A: We bought a larger transformer to accommodate 2 kits (28 lights). You should be able to put lights in front and back because you are not overloading the capacity of the transformer.
by|Jun 5, 2019
Q:Need led bulb and do I need a special power pack
by|Jun 30, 2018
2 Answers
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A: We installed last year. We haven’t had to replace any bulbs yet. But The power pack comes in the kit. We loved it so much we bought a second kit and combined it with the first. That required a transformer with greater capacity. But the kit as it comes has everything you need
by|Mar 14, 2021
1 found this answer helpful
A: The system comes with a low voltage transformer and does not require LED bulbs.
by|May 5, 2023
Q:Can these be mounted in concrete?
by|Jun 12, 2018
5 Answers
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A: I mounted mine in concrete, but they are NOT water proof so I drilled holes in the corners of each plastic box so the water can drain out. Works fine!! The lights look great... just be sure when you put them into the concrete, the lights all go in the same direction as the bulbs aren’t centered in the box. If you put them in different directions, you csn see it when lit at night.
by|Nov 5, 2020
1 found this answer helpful
A: Yes they can thats what i did you will have to drill through the it for water to come out and works fine
by|May 5, 2023
A: NO. You have to make special CUTS !!!
by|May 5, 2023
A: Yes but they are not water proof so once in concrete, I drilled holes in the corners so they can drain and won’t fill up with water.
by|Nov 5, 2020
2 found this answer helpful
A: Yes I did
by|May 5, 2023
Q:Besides dusk to dawn, can these be turned on & off at will?
by|May 7, 2018
3 Answers
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A: No, not without getting a different transformer.
by|Mar 14, 2021
A: If you have a transformer that you can adjust the time then yes. The timer that comes with it is only dawn to dusk so you would have to plug it in and unplug it.
by|May 5, 2023
A: Yes ... 4 6 and 8 hrs from the transformer that comes with the kerr light kit
by|Mar 16, 2021
Q:Will these lights melt or deform in the Florida direct sun
by|Nov 6, 2017
2 Answers
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A: I have installed them in SWFL and have found that the plastic becomes brittle after a while. They did not deform, though. See my review.
by|Jun 11, 2020
1 found this answer helpful
A: Frosted, white lenses can withstand UV rays and light vehicular traffic
If you need assistance, technical support is available Monday to Friday, 8 AM to 5 PM CST by calling (800) 932-3343.