Q:Does this sink require special pipes? cause the other sink I had the drains line up diffrent.
by|Sep 24, 2023
1 Answer
Answer This Question
A: Hello, please visit the installaton guide, found under the product details section of the page, for a detailed guide of steps to take to see what will work best in your situation. If there is anything we can do to assist you, please do not hesitate to reach out to Swan at 1-800-325-7008 between 8am-4:30pm CST, Monday Friday, or at help@swanstone.com. Thank you for your interest in Swan!
by|Sep 26, 2023
Q:Is this sink supposed to be sealed with something before use? My water just kind of sits on the material and doesn?t run off. I also would like to know the best cleaner for the sink. Thank you.
by|Apr 27, 2023
1 Answer
Answer This Question
A: Hello Sher, we recommend clicking on Installation Guide under the Product Details section of the page for a detailed list of instructions. You can also refrence page 7 of the installation guide for a detailed description of care and cleaning. If there is anything we can do to assist you, please reach out to Swan at 1-800-325-7008 between 8am-4:30pm CST, Monday Friday, or at help@swanstone.com. Thank you for choosing Swan!
by|May 1, 2023
Q:How much does this sink weigh?
by|Apr 21, 2023
1 Answer
Answer This Question
A: Hello Annes, this sink weighs 46 lbs. If there is anything we can do to assist you, please reach out to Swan at 1-800-325-7008 between 8am-4:30pm CST, Monday Friday. Thank you for your interest in Swan!
by|Apr 24, 2023
Q:Do you have a cutting board for the middle bowl?
by|Mar 23, 2023
1 Answer
Answer This Question
A: Hello, unfortunately we do not have a cutting board for the middle bowl to this sink. If there is anything we can do to assist you, please do not hesitate to reach out to Swan at 1-800-325-7008 between 8am-4:30pm CST, Monday Friday, or at help@swanstone.com. Thank you for your interest in Swan!
by|Mar 24, 2023
Q:Help! Need information re UNDERMOUNT installation under expensive granite. We need Cut-out specs and instructions for UNDERMOUNT installation but cannot find them online anywhere. Swan customer service says they don't have this information! Please help
by|Apr 10, 2022
1 Answer
Answer This Question
A: Hello, I am so sorry this has happened. I have contact the product manager to get the installation manual. I would like to personally take care of this for you. If you wouldn't mind sending me your contact information that would be great, my email address is kharris@americanbathgroup.com or my phone number is 731-514-7161. Hope to hear from you soon!
by|Apr 11, 2022
Q:Good day,
Is it possible to spray paint my sink? as I ordered the wrong color. It is not possible from where I live to send it back to you, as it was brought through a 3rd party.
by|Mar 22, 2022
2 Answers
Answer This Question
A: Hello, we do not recommend spray painting the sink it will void the warranty. If there is anything we can do to assist you, please reach out to Swan at 1-800-325-7008 between 8am-4:30pm CST, Monday Friday, or at help@swanstone.com. Thank you for your interest in Swan!
by|Jul 5, 2022
1 found this answer helpful
A: Can you spray paint it? Absolutely! Will it hold up at all? Extremely Doubtful. The sink is fairly soft and in the couple months we have had ours it already has several nicks and cuts in it just from slipping with a knife while washing.
by|Jul 5, 2022
1 found this answer helpful
Q:What is this sink made of ss it says solid durface? Cast iron?
by|Nov 1, 2021
1 Answer
Answer This Question
A: Hi Monica! Swanstone is a high-performance solid surface that looks great and lasts a lifetime. It is a hard, non-porous material that is non-toxic, non-carcinogenic and emits no VOCs. With proper cleaning, the material does not promote the growth of mold, mildew or bacteria, which contributes to a healthier indoor environment. Thank you for your interest in Swan!
by|Nov 2, 2021
Q:How thick is the material, and will it handle a garbage disposal?
by|Jan 22, 2021
1 Answer
Answer This Question
A: Good Morning Michael,
The material is thick enough and it will handle a garbage disposal.