Q:What is the length of the drain body? I need one that is 3-1/2” min. in order to install the locking nut and the tailpiece under counter.
by|Oct 20, 2020
1 Answer
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A: Thanks for reaching out to us.
Our pop-up drains can accommodate a max deck thickness of 1 1/2" .
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
Thank you for reaching out.
by|Oct 20, 2020
Q:my Kraus pop ups with overflow have a nut for 1 3/4 drains and now leaks. Can you tell me what size nut it is so I can remove from the bottom with a socket without removing the vessel sinks?
by|Sep 14, 2019
1 Answer
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A: Please feel free to reach out to us at 800-775-0703 or email us at customerservice@kraususa.com and we would be happy to assist.
Best,
Mike
Kraus USA
by|Sep 16, 2019
Q:Does the mounting ring have a rubber gasket? Can this be used with an Oceana glass vessel sink?
by|Jun 22, 2019
3 Answers
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A: Yes
by|Feb 19, 2020
A: Yes, it has a rubber gasket included for installation.
by|Jun 25, 2019
A: Hi kginaz,
Yes, our MR-1 Mounting Rings do include a rubber gasket and should be fine with any round glass vessel sink.
Please feel free to reach out to us at 800-775-0703 or email us at customerservice@kraususa.com with any questions.
Happy to assist.
Best,
Mike
Kraus USA
by|Jun 24, 2019
Q:i see you have the pu-10 ch, which is apparently the same item for $10 less without the mounting ring.
is that the only difference? if so, which would you recommend?
thank you.
by|May 30, 2018
1 Answer
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A: Hi keithems,
Thanks for your inquiry.
Yes, our PU-10 is available by itself and also as a combination with our Mounting Ring (Model: MR-1). It is the exact same drain. Also, mounting rings are recommended for installing our round and rectangular glass vessel sinks. Please feel free to call us at 800-775-0703 or email us at customerservice@kraususa.com with any questions. Happy to assist.
Best,
Mike
Kraus USA
by|May 5, 2023
Q:i see a similar kraus drain [pu-10] for about $5 less...it does not have a mounting ring..are there any other differences?...i have a vessel sink without overflow...pls. advise as to which drain i should get...thank you
by|May 30, 2018
2 Answers
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A: You need the mounting ring if you have a vessel sink. This is what the sink sits on , on top of your counter and seals everything up. This drain is designed for use without an overflow
by|May 5, 2023
A: Hi keithems,
Thanks for your inquiry.
Yes, they are the exact same drain, only the combination includes the mounting ring. PU-10 would work fine for a sink without overflow and a standard drain hole size of 1.75".
Please feel free to call us at 800-775-0703 or email us at customerservice@kraususa.com with any questions. Happy to assist.
Best,
Mike
Kraus USA
by|May 5, 2023
Q:I need a drain that has a threaded length of 3.25 inches or longer to accommodate a marble countertop and Vigo phonix stone vessel sink. How long is the threaded part of the drain?
by|Mar 18, 2018
2 Answers
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A: This will work just great. I have a granite top and it fits great no leaks
by|May 5, 2023
A: Hi MR,
Thanks for your inquiry.
The threaded pipe on our PU-10 pop up drain is 2.5". Please feel free to call us at 800-775-0703 or email us at customerservice@kraususa.com with any additional questions. Thanks, Mike Kraus USA
by|May 5, 2023
Q:How long is the threaded part? Is there a rubber washer on top of the mounting ring as well as a black rubber washer beneath the ring?
by|Mar 16, 2018
2 Answers
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A: The length is long enough for any vanity. I have a wooden vanity with a thick granite top and my vessel sink is a thick glass. I was concerned that this would not fit. However it does and it comes with everything needed. The sink ring does have a washer. I now have no leak or rust. My 22 year old son was able to install this with no problems. Quality material. I don't think I will have to replace this unless I change the style of my vanity.
by|May 5, 2023
A: Hi MR,
Thanks for your inquiry.
The threaded pipe on of our PU-10 pop up drain measures approximately 2.75" and yes - our Mounting Rings include both washers.
Please feel free to call us at 800-775-0703 or email us at customerservice@kraususa.com with any additional questions. We’d be happy to assist you.
Best,
Mike
Kraus USA
by|May 5, 2023
Q:Is a mounting ring required when using a vessel sink? Some drains are sold without them. If they are required, do they go between the drain and the sink or between the sink and the counter top? If the latter do they create a space between the sink bottom and the counter top?
by|Oct 17, 2017
5 Answers
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A: No, but using it makes for a better installation in my opinion.
by|Feb 19, 2020
A: Installed my vessel sink without the mounting ring - works fine - sink base is a little bigger than ring diameter, so using a mounting ring would create a very difficult space to clean under the sink.
by|May 5, 2023
A: Yes you need both. Will leak and spin without it.
by|May 5, 2023
A: Thanks for your inquiry.
For our Round and Square Glass Vessel sinks - yes - a mounting ring is recommended for the installation. Mounting ring will rest between the sink and the counter top creating a small space between them.
Thanks
by|May 5, 2023
1 found this answer helpful
A: Yes most definitely otherwise water will leak and sink will spin.