Q:I need this faucet for an undermount sink but it's a tight fit due to the backsplash. I don't think the lift rod drain will have enough room to be functional. Do you have this same size faucet with a pop up drain instead of a lift rod drain?
by|Nov 28, 2020
1 Answer
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A: Hi Santa Rosa,
This faucet is only available with a lift rod drain. However, we also offer pop-up drains separately. Model # PU-10.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
Thank you for reaching out.
by|Nov 30, 2020
Q:Is this available with the open ring on the left
by|Sep 21, 2020
1 Answer
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A: Hi Barbara,
Thanks for reaching out to us. Our Elie Bathroom Towel Ring is currently only available with the open ring on the right hand side.
by|Sep 21, 2020
Q:Can the TP holder be mounted vertically?
by|Sep 10, 2020
1 Answer
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A: Hi Monica,
Thanks for reaching out to us. Yes, this can be installed vertically.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
Happy to assist.
Best regards,
Kraus USA
by|Sep 10, 2020
Q:Hi, i need to buy a p trap kit and was wondering what size i need with this pop up drain. I need to make sure it fits the drain. Thanks
by|Sep 7, 2020
1 Answer
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A: Thanks for reaching out to us. The tail piece can accommodate a trap that is 1 1/4".
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com and with any additional questions.
Thank you for reaching out.
by|Sep 8, 2020
Q:Will this fit a standard single hole sink? Im planning on purchasing a sink from another manufacturer. Please advise.
by|Aug 25, 2020
2 Answers
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A: Hello Ken, Thanks for your question. The drain will fit any standard sink with 1 3/4" drain opening, the faucet will fit into any standard 1 3/8" hole. I hope this helps. Feel free to give us a call at 1-800-775-0703 or email, chat, or text us if you have any other questions.
by|Aug 26, 2020
A: I installed my "KRAUSKRAUS Ramus Single Hole" faucet several years ago. To my plan I mounted not to the sink but to the counter top. This placed the nozzle about 6" above the sink. If it were mounted to the sink the nozzle would be about 9" above the sink.
by|Aug 26, 2020
Q:The photo advertising the product is showing two faucets. Is the price listed for one, or two faucets?
by|Aug 10, 2020
1 Answer
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A: Hi WK,
Thanks for reaching out.
This is for a 2 Pack (2 faucets).
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
Thank you for reaching out.
by|Aug 11, 2020
Q:Does this come with a deck plate that covers 3 holes? If not how do I get one?
by|Aug 10, 2020
1 Answer
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A: Hi Tony,
Thanks for reachign out to us.
While this model doesn't include a deck plate, we do have several different deck plates available to suit your needs.
Please see link below:
https://www.kraususa.com/bathroom/bathroom-accessories/escutcheon-plates.html
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
Thank you for reaching out.
by|Aug 10, 2020
1 found this answer helpful
Q:Re previous question re use of silicone when installing - where is the silicone to be applied?
by|Jun 4, 2020
2 Answers
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A: Between counter top and faucet if needed there should be a o ring at the bottom to prevent water from seeping down between counter top and faucet.
by|Nov 11, 2021
1 found this answer helpful
A: Hi Rooster,
Thanks for reaching out to us. The use of silicone under the faucet during the installation is optional.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions. Happy to assist.
Thank you for reaching out.
Best regards,
Mike
Kraus USA
by|Oct 28, 2023
Q:The instructions have silicone and pipe tape on list of required materials but they are not included in directions. Recommendations for use?
by|May 27, 2020
1 Answer
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A: The use of silicone sealant and pipe tape is recommended but not required and is optional
by|May 29, 2020
Q:Can this be mounted on a glass shower door?
by|May 21, 2020
1 Answer
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A: Hi Kali,
There are screws required for installation and we would not recommend screwing directly into glass.