Questions and Answers for KRAUS Stainless Steel Basket Strainer

A:  Hello Nicole, Thank you for reaching out, that is a great question and I can answer that for you. This model strainer has a lid that is designed as a stopper to close the drain and allow water to fill in the basin. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Amanda, Our BST-1 is not intended to be used for our Kraus Trurino Fireclay sink - however, our ST-4 would pair great along with our PST1 and ST-2. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com should you have any additional questions, Happy to assist. Best regards, Mike Kraus USA

A:  Since I do not own the sink your talking about I cannot say yes for sure but I originally purchased this strainer set for a Kraus sink and it works great and I believe is a standard size that would fit any standard size sink. My wife really likes this in her double sink as it catches everything not going down the dish disposable side of the sink.

A:  Hi FML, Our BST-1 Basket Strainer is designed to work with a standard drain diameter of 3.5". Hope this helps. Please feel free to reach out to us at 800-775-0703 or email us at customerservice@kraususa.com. Happy to assist. Best, Mike Kraus USA

A:  It size is a standard size, I installed a regular strainer and this one - the nut comes with it. Installation is easy. the following from the home depot site, if this helps: Universal Design Fits Standard 3.5" or 4" Drain Opening Removable Basket Prevents Debris from Clogging Drain Pipe Lifetime Limited Warranty: Experience Kraus Quality Outer size: 4.5 in Inner size: 3.15 in Height: 5.75 in Diameter: 1.75 in Tailpiece Length: 4.5 in

A:  Hi MichaelK Thanks for your inquiry. We'd be happy to replace any parts you need under your Limited Lifetime Warranty. I've gone ahead and created a case for you with our Customer Service Team: Case 168964. You can reference case number # 168964 when contacting our customer service department at 1-800-775-0703 or by email at CustomerService@kraususa.com. Thank you for sharing your experience with us. We look forward to hearing from you soon. Best, Mike Kraus USA

A:  Thanks for your inquiry Happy to assist. Please see installation instructions below: Assembling: 1. Slide white washer onto strainer housing. 2. Insert strainer housing with the white washer attached, through the 3.5" drain hole. 3. Slide black washer onto the strainer from underneath the sink. Ribbed side up. 4. Secure the basket strainer locknut onto the strainer. Please note: Plumber's Putty is optional. The white washer can be used in place of Plumber's Putty. In order to seal your strainer, pleasue use Plumber's Putty or the white washer supplied. Although a standard PVC pipe is recommended, a brass tail nut should also be fine. Please feel free to call us at 800-775-0703 or email us at customerservice@kraususa.com with any questions. Happy to assist. Best, Mike Kraus USA

A:  Are you asking how the unit attaches to the sink, if so...there are 2 parts that attach to the sink and inner and outer sleeve. With a rubber seal that fits on top of the sink under the inner piece is threaded and the basket is tightened from the bottom side of the sink to create the seal. Plumbers putty can also be used to provide a more forgiving seal for sinks that may have slight imperfections and reduce the water tite status. It is base stainless steel.

A:  Yes there is a nut under the cup that holds the basket into the sink the only drawback is the cup that goes on the outside under the sink that holds the stainless steel basket into place is plastic but is holding up well

A:  Fwiw, I was able to reseal the existing drain by cleaning off all old putty on the top side , usingvfresh putty and then using new gaskets on the bottom side. Thanks for the answers. I’ll keep this in mind if this lady repair fails.

A:  neither answer addressed what I asked - the photo just shows the tail piece attached which is pretty much self explanatory since all types attach the same way to the tail piece - either via metal or plastic nut. And from the Kraus tech, step number 4 does not explain exactly how the basket strainer is secured to the sink - something has to squeeze the top flange down firmly to either seal the gasket or flatten out the plumbers putty to essential form a putty gasket. Most others I see have a big nut around the basket with nubs that a wrench can grab onto to tighten up the two halves thus making a seal, some have a smaller nut on the tail extension that tightens up to push an outer basket up to the bottom of the sink which then squeezes the top and bottom flanges together to seal the sink opening, and others have a 3 bolt jack screw type arrangement. I see nothing on this to indicate how the bottom is tightened up to form the sink opening seal. One person in a review mentions something about a slotted screw inside the basket housing, but how is that ever installed by one person? somehow one would need exceptionally long arms to hold the basket under the sink while blindly turning the screw from the top, and it would seem very difficult to get enough torque to tighten up a 4.5" diameter flange. an exploded drawing of the parts would be a proper diagram to add to the listing.

A:  A plastic nut is included. The attached photo may help.

A:  Sire, thx! Best answer! Plastic is ok and could be better than a cheap grade of metal. After all most piping in more recent homes is dwv grade pvc and some of the chrome plated brass I’ve come across is so thin you can deform it with finger pressure. Plastic is fine if it’s tough enough.

A:  I have the same question as the original poster and I don't think it was answered. Looking the the picture posted by Grandpa, the question is how does the silver basket tighten to the bottom of the sink. I think the previous answers are about how the basket is attached on the bottom. I my case, there was a hollow brass tube with threading on the outside. You insert it from the inside of the sink, and it pulls the basket to the sink so it has a tight fit. The fitting broke into 2 for me, so I need a replacement. I really just need that fitting. But I don't see it in this kit.

A:  Hello, Thank you for your inquiry. I'm sorry to see the you lost part of the basket strainer. The part can be obtained by contacting our customer service department directly. Thank you, Charlie Kraus USA

A:  I suggest you email Kraus directly and request a replacement basket.

A:  This strainer is about three inches long that's why I got it also (for the extra depth). If it doesn't fit, The Home Depot is very good with returns.

A:  Hello Joe, Thank you for your inquiry. I'm sorry I'm not able to confirm that our basket strainers will fit with another manufacturer's sink. You would have to go by the dimensions listed. Please let me know if you have any other questions. Thank you, Kraus USA

A:  As it is, it probably will not. We have a granite composite/quartz sink and as the strainer comes, it's too short. You either need a longer hollow screw or a shorter gasket ("seal" on the parts list).

A:  Hi sorry just noticed you asked this question. I should think that it would. It is a nice strainer to have.

A:  No, I tried. the plug was the only part I needed.

A:  Hi Randy, Please contact Kraus Customer Service and they will be happy to assist. Thanks