Q:Where can I find an owners manual? I need to dissemble the spray head and fix/replace a washer.
by|May 6, 2023
1 Answer
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A: Hello Steve, this is Keisha with Kohler Co. I am happy to address your question. To remove the sprayhead you would pull it out of the spout and unscrew the sprayhead from the chrome piece on the back of the head that is attached to the hose. Thank you for choosing Kohler.
by|May 9, 2023
Q:Can I use an adapter to attach a garden hose to this faucet? I do this on my current faucet by removing the aerator.
by|Nov 16, 2020
2 Answers
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A: Hi Snowman, this is Sarah with Kohler Customer Service. I'm glad to answer your question. No, the sink is not designed to be used with an attachment. Thank you for choosing Kohler.
by|Nov 17, 2020
A: No.
by|Dec 13, 2020
Q:Is this faucet compatible with a portable dishwasher attachment?
by|Sep 14, 2020
2 Answers
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A: N
by|May 19, 2021
A: Hi Bubba, this is Sarah with Kohler Customer Service. I'm glad to address your question. No, this faucet is not designed for use with a portable dishwasher attachment. Thank you for choosing Kohler.
by|Sep 15, 2020
Q:How do you replace a set screw that appears to be stripped?
by|May 9, 2020
1 Answer
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A: Hello Janice, this is Keisha with Kohler Co. I would be happy to answer your question. To remove the stripped set screw you would drill into it and drill it back out. From there, the new set screw can be installed. For additional assistance, please contact our customer service team at 1-800-456-4537. Thank you for choosing Kohler.
by|May 13, 2020
Q:I removed the spray nozzle from Am. Std. pull down faucet & hose retracted into spout!!! How do I retrieve it???
by|May 3, 2020
1 Answer
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A: Hello Janis, my name is Kassi with Kohler Co. I'd be glad to answer your question. You should be able to go from underneath the faucet and push the hose back up through the spout. Please don't hesitate to contact us at 1-800-456-4537 M-F from 8AM-5PM if you have any other questions. Thank you for choosing Kohler.
by|May 7, 2020
Q:How far out does the spray pull from the dock
by|Feb 6, 2020
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The hose pulls out approximately 28". Thank you for choosing Kohler.
by|Oct 27, 2023
Q:Where is the “Kholer” logo on R72511-SD-VS kitchen faucet?
by|Oct 15, 2019
1 Answer
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A: Hi Cf, this is Sarah with Kohler Customer Service. I'm glad to answer your question. The Kohler logo is printed on the back of the spout near the base. Thank you for choosing KOHLER.
by|Oct 17, 2019
Q:Leaks fro the handle how do I stop it
by|Jul 9, 2019
2 Answers
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A: Hi Ted, this is Keisha with the Kohler Co. I would be more than happy to answer your question. Leaking from the handle would be resolved with a new valve. The valve part number for the Mazz R72511-SD-VS is 1227446. Thank you for choosing KOHLER.
by|Sep 1, 2021
1 found this answer helpful
A: I haven't had a problem with leaking. Sorry. I WOULD TAKE IT BACK and get another one.