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Questions and Answers for KOHLER Willamette Vitreous China Pedestal Combo Bathroom Sink in White with Overflow Drain

Internet #204815853

Model #K-R6385-8-0

Questions & Answers

44Questions
caret
Q:My sink has a small scratch. How do you repair this? If it isnot repaired will the scratch effect the finish over time?
by|Aug 19, 2016
1 Answer
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A:  We are sorry to hear about the issue you are having with your Kohler sink. We design our products with customers like you in mind. We would like to speak with you further so we can help provide a resolution. Please call our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537).

by|May 4, 2023
    caret
    Q:SIZE OF DRAIN 1 1/2 OR 1 1/4?
    by|Aug 1, 2016
    1 Answer
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    A:  Hello, my name is Julie with KOHLER Customer Service. I am happy to assist you with your drain question. The R6385-8-96 would require a drain hole of 1 3/4. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) Thank you for choosing the Bold Look of KOHLER.

    by|May 3, 2023
      caret
      Q:This product is out of stock online in white. How long will it take to come in?
      by|Jul 24, 2016
      1 Answer
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      A:  Hello, my name is John with Sterling Customer Service. I am happy to assist you with your question. I apologize you were unable to find the information you were looking for. Please work with your local Home Depot for pricing and availability on this product. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) Thank you for your inquiry and choosing Sterling Plumbing.

      by|May 3, 2023
        caret
        Q:I like the look of the sink, but prefer not to have a pedestal. Can I mount the sink without one, via the bolt holes on the back? Thanks!
        by|Jul 6, 2016
        1 Answer
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        A:  Hello, my name is Jay with KOHLER Customer Service. I am happy to assist you with your sink question. The R6384-4-0 must be installed with a Willamette pedestal. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) Thank you for choosing the Bold Look of KOHLER.

        by|May 3, 2023
          caret
          Q:Can you recomend a model for my need.It cant be wider than 18 inches and not too deep front to back. thank you.
          by|Jun 23, 2016
          2 Answers
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          A:  It cannot drain straight through the bottom of the pedestal. The drain hole would need to be between the pedestal base and the wall. The bottom of the pedestal has a small hole to mount it to the floor, but not to receive a drain line, not to accomodate a p-trap.

          by|May 4, 2023
            1 found this answer helpful

            A:  Hello, my name is Leah with KOHLER Customer Service. I am happy to assist you with your sink question. I apologize you were unable to find the information you were looking for. I apologize we do not manufacture a pedestal sink that would drain through the floor. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

            by|May 3, 2023
              1 found this answer helpful
              caret
              Q:I have a drain that comes through floor at 11 inches,Will this work?
              by|Jun 12, 2016
              1 Answer
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              A:  Hello, my name is Leah with KOHLER Customer Service. I am happy to assist you with your sink question. I apologize you were unable to find the information you were looking for. The Wilamette Pedestal, model R6385-4-0, has a recommended drain installation height measuring from the floor up is 23 1/16 inches. Additional installation measurements can be specified on the product specification sheet if needed. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

              by|May 3, 2023
                caret
                Q:What plumbing piping comes with the sink. What plumbing has to be purchased separately because the plumbing under my old sink needs to be replaced.
                by|Mar 24, 2016
                1 Answer
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                A:  Hello, my name is Leah with KOHLER Customer Service. I am happy to assist you your with sink question. I apologize you were unable to find the information you were looking for. Any Kohler sink will be the sink only and not included any plumbing components. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

                by|May 3, 2023
                  caret
                  Q:Can't find dimension of inner cavity.
                  by|Mar 21, 2016
                  1 Answer
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                  A:  Hello, my name is Jay with KOHLER Customer Service. I am happy to assist you with your pedestal question. The opening on the back of the R6386-0 is 3.62” and opens to 5.64” at its widest point in the middle. For additional assistance on this inquiry, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) Thank you for choosing the Bold Look of KOHLER.

                  by|May 3, 2023
                    caret
                    Q:What hardware should I buy to install the sink aside from faucet?
                    by|Jan 15, 2016
                    2 Answers
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                    A:  You will need plumbing extensions. You will need supply lines for your sink and a p-trap connection to your drain (assuming both are in the wall and not the floor). For mine, supply lines needed to be at least 12" and the p-trap needed an extra 4" from the sink drain to meet the p-trap adapter.

                    by|May 4, 2023
                      2 found this answer helpful

                      A:  Hello, my name is Leah with KOHLER Customer Service. I am happy to assist you with your sink question. I apologize you were unable to find the information you were looking for. The Wilamette pedestal sink will only require 2x4 backing and lag bolts and washers to complete the isntall. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

                      by|May 3, 2023
                        1 found this answer helpful
                        caret
                        Q:Kohler is all over the place on the dimensions
                        by|Jan 15, 2016
                        2 Answers
                        Answer This Question

                        A:  The dimensions of this product are as follows: Basin Depth (in.) 4.625 Basin Length (in.) 11.4375 Basin Width (in.) 16.75 Inner bowl front to back length (in.) 11.4375 Inner bowl side to side width (in.) 16.75

                        by|May 3, 2023

                          A:  Hello, my name is Leah with KOHLER Customer Service. I am happy to assist you with your sink question. I apologize you were unable to find the information you were looking for. I apologize, I am unsure what your question is specifically to be able to clarify any provided dimensions. If you need further assistance with this product, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537) Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

                          by|May 3, 2023