Questions and Answers for KOHLER Artifacts Single-Handle Pull-Down Sprayer Kitchen Faucet in Vibrant Polished Nickel

A:  Hi Mimi923, this is Lisa with Kohler Co. I am happy to answer your question. The touchless faucet can work in only manual mode. There is an override on the touchless mechanism if you chose to use it that way. Thank you for choosing Kohler.

A:  Hello Karen, my name is Kassi with Kohler Co. I'd be glad to answer your question. The K-99259 Artifacts kitchen faucet swivels 360˚ . Thank you for choosing Kohler.

A:  Hello Lizy, this is Keisha with Kohler Co. Kohler Co is a global company, and manages manufacturing facilities in countries all over the world. Almost all Kohler products lines have multiple parts; each part has the ability to come from a different facility or vendor from around the world. All of our product lines are held to the highest quality standards and as such, carry the same product warranty no matter the manufacturing plant of origin. As part of this warranty we offer a world class customer service team to support our customers should there ever be a product question. Thank you for choosing Kohler.

A:  Hi John, my name is Meli with Kohler Co. I am happy to assist with your question. We offer the three hole escutcheon plate K-99272 that may be purchased separately for three hole installations. Thank you for choosing Kohler.

A:  Hello, this is Sarah with Kohler Customer Service. I am glad to address your question. This faucet does not have a button that needs to be pressed to turn the faucet on, when the faucet is in touchless mode. Intuitive Response technology is in tune with your every move: a simple wave of your hand—or an object such as a pan or utensil—turns the faucet on or off. For additional assistance, please call us directly at 1-800-4KOHLER (M-F; 8am-5pm CST). Thank you for choosing Kohler.

A:  I love the fact that I don't have to touch the facet to get the water ti come out. The sensor activates the water and I can wash my hands freely. This has been great with Covid.

A:  Hi KBart, this is Sarah with Kohler Customer Service. I am glad to address your question. No, we do not offer a smudge or fingerprint proof finish for the Artifacts kitchen faucet. Thank you for choosing Kohler.

A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Yes; the handle assembly is warrantied to the original owner of the faucet. Please call our Customer Care Center at 1-800-4KOHLER or 1-800-456-4537 (M-F, 8 am-5 pm CST) for assistance in restoring your faucet handle to the correct function. Thank you for choosing Kohler.

A:  Love the faucet

A:  AKane, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-99259-SN meets the California Energy Commission (CEC) and should be available for purchase in California. https://bit.ly/2VFmahO. Thank you for choosing Kohler.