Q:Which glass sliding doors in brass or gold finish will fit this base? .Since it is cast iron how do you attach the bottom door guides?
by|Mar 11, 2024
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A: Hello Walt, this is Lisa with Kohler Co. I am happy to address your inquiry. To ensure we can assist with properly pairing a shower door to your shower base, please feel free to contact us at 1-800-4KOHLER. We are glad to help! Thank you for choosing Kohler.
by|Mar 11, 2024
Q:How do you attach to studs?
by|Feb 29, 2024
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A: Hi Ayesooos, this is Vikrant with Kohler Customer Service. I am glad to address your question. The following link is to the installation instructions for this shower base: https://bit.ly/3tR4i22. Thank you for choosing Kohler. Thank you for choosing Kohler.
by|Feb 29, 2024
Q:Can the non plumbing side be installed against a masonry wall or do I need it to butt up against studs?
by|Feb 28, 2024
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A: Hi Ayesoos, this is Sarah with Kohler Customer Service. I am glad to address your question. This unit is desinged to be installed directly to the studs. Thank you for choosing Kohler.
by|Feb 29, 2024
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Q:I need to remove the caulking between the shower pan and the tile on the wall. What are the best tools or products to aid in removing the caulking without damaging the porcelain surface of the shower pan?
by|Feb 19, 2024
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A: Hello George! This is Sarah from Kohler Customer Service. I appreciate your inquiry and am happy to address your question. To remove caulk from the cast iron shower base, you can carefully use a plastic or wooden putty knife, ensuring the finish remains undamaged. Thank you for selecting Kohler.
by|Feb 21, 2024
Q:Does wall tile mate to the base to prevent water from running under it? Our wall measured 59” . If we cut it out could do the 60”
by|Feb 4, 2024
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A: Hello Gary, this is Lisa with Kohler Co. I am glad to answer your question. The shower base has a width of 60". It will require an opening of 60-1/8" - 60-1/4" for proper installation. Thank you for choosing Kohler.
by|Feb 6, 2024
Q:Which glass door is this base compatible with? Prefer black finish on metal.
by|Jan 28, 2024
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A: Hi Lindsay, this is Sarah with Kohler Customer Service. I am glad to address your question. The K-706009 D3 Frameless Sliding Shower Door and K-706009-L Frameless Sliding Shower Door are recommended for use with this receptor. Both doors are available in Matte Black. Thank you for choosing Kohler.
by|Jan 30, 2024
Q:How far up do the furring strips have to go?
by|Nov 18, 2023
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A: BigK, this is Sarah with Kohler Customer Service. I am glad to address your question. We do not have a width requirement for the furring strips. Traditional furring strips are 1.5" wide (tall). Thank you for choosing Kohler.
by|Nov 20, 2023
Q:What size is the right hand drain. I checked out the installation instructions, and it wasn?t noted on the document.
by|Sep 30, 2023
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A: Hi Scott, this is Sarah with Kohler Customer Service. I am glad to address your question. The drain hole measures 3-3/8″ in diameter. Thank you for choosing Kohler.