Q:My door arrived without any handles or holes to add them. The contractor had them unstalled before I saw them. What do i do now?
by|May 15, 2022
1 Answer
Answer This Question
A: Hello Lauren, my name is Kassi with Kohler Co. I'd be glad to answer your question. The K-706013-L-NX handles are adhesive so the door does not require holes for the handle installation. Please contact our customer service at Kohler.CustomerCare@Kohler.com for warranty replacement handles. Thank you for choosing Kohler.
by|May 16, 2022
Q:These are beautiful doors but how can the doors sit flush with the wall to prevent water from leaking out if they hit the black bumpers at the bottom which prevents the doors from closing to the wall?
by|Apr 2, 2022
3 Answers
Answer This Question
A: Hi Vanessa, this is Sarah with Kohler Customer Service. I am glad to address your question. The bumpers are designed to prevent the glass doors from getting damaged when they are being closed. The wall jams and bottom track are designed to deflect water back into the shower during use. Thank you for choosing Kohler.
by|Apr 8, 2022
A: There are side moldings and bottom moldings that prevent any water from splashing or dripping out. The moldings are silicone sealed to the wall and bottom to prevent leaking.
I installed them myself and have had no issues over the past two years.
I also like that you can slide either door. I can supply photos if needed.
by|Apr 4, 2022
A: We installed this shower door a year ago. We have not had any problem with water splashing onto the floor. The left door glass is more than an inch behind the left vertical frame. The gap between the glass edge and the wall is about half an inch. It really needs that bumper, the glass is heavy. Any water splash hits the wall or the back of the frame. We researched extensively before picking this product, avoiding many others that had serious water splash and puddling reported.
by|Apr 3, 2022
Q:Can you paint the black brackets with marine paint so the black color is not glaring?
by|Oct 24, 2021
1 Answer
Answer This Question
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. We do not recommend modifications to our products. Thank you for choosing Kohler.
by|Oct 24, 2021
Q:Does this door need to be mounted into studs due to the weight?
by|Mar 6, 2021
1 Answer
Answer This Question
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Here is a link to the installation guide: https://www.us.kohler.com/webassets/kpna/catalog/pdf/en/1381418_2.pdf The door may be installed with wall anchors. Thank you for choosing Kohler.
by|Mar 8, 2021
Q:Other than 3/8 vs 5/16 glass thickness, can you explain the differences between
K-706165-L-NX
and
706013-L-NX
that make one 2x the cost of the other?
by|Feb 26, 2021
1 Answer
Answer This Question
A: Hi vegasdiy, this is Sarah with Kohler Customer Service. I'm glad to answer your question. The only difference between the doors is the glass thickness. This difference is reflected in the price. Thank you for choosing Kohler.
by|Mar 2, 2021
Q:Can someone explain the differences between the
Model #K-706165-L-SHP
and the
Model #K-706013-L-NX
by|Feb 26, 2021
1 Answer
Answer This Question
A: Hi vegasdiy, this is Sarah with Kohler Customer Service. I'm glad to answer your question. The K-706013-L-NX Levity showerdoor features 3/8" thick glass and has a Brushed Nickel frame. The 706165-L-SHP Levity showerdoor features 5/16" thick glass and has a Bright Polished Silver frame. Thank you for choosing Kohler.
by|Feb 26, 2021
Q:The manual listed here isn't for this door. Even Kohler has 4 manuals listed and right now, it's the third one down on their site which is the actual manual.
by|Aug 23, 2020
1 Answer
Answer This Question
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Here is a link to the Installation Guide: https://www.us.kohler.com/webassets/kpna/catalog/pdf/en/1381418_2.pdf The first manual is for the handle installation and the second manual is not for this shower door. The webteam has been alerted to remove this manual. The third and fourth manuals are identical and correct for the K-706013 shower door. Thank you for choosing Kohler.
by|Aug 23, 2020
Q:My shower opening is 58.5 at the bottom , 60" at the top can it be adjusted to work?
by|May 19, 2020
1 Answer
Answer This Question
A: Hello Crystal, my name is Kassi with Kohler Co. I'd be glad to answer your question. Kohler shower doors allow for adjustment up to 3/8". Thank you for choosing Kohler.