Questions and Answers for KOHLER Vinnata Single-Handle Pull-Down Sprayer Kitchen Faucet in Brushed Chrome

A:  Hi 2021, this is Sarah with Kohler Customer Service. I am glad to address your question. The temperature handle on this faucet extends 3-1/2" backwards from the center hole of the faucet. This can be seen depicted on page two of the specification sheet. Thank you for choosing Kohler.

A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The supply hoses are included. Thank you for choosing KOHLER.

A:  Hello, my name is Sarah with Kohler Co. We would like to help you order the parts you need. Please call our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537). Thank you for choosing The Bold Look of KOHLER.

A:  Hello, my name is Sarah with Kohler Co. We would like to help you order the parts you need. Please call our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537). Thank you for choosing The Bold Look of KOHLER.

A:  Hello, my name is Jay with KOHLER Customer Service. I am happy to assist you with your faucet question. The 690-SN is 16-5/8” in height. Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

A:  I would call Kohler customer service. 800-456-4537. I registered my product and they shipped replacement parts to me for free. My faucet is 7 years old and I was able to get parts for it. Do not purchase the parts. Ask to get them for free as part of your warranty.

A:  Hello, my name is Jay with KOHLER Customer Service. I am happy to assist you with your faucet question. To order additional parts for the 690-BV, please contact our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537). Thank you for choosing the Bold Look of KOHLER.

A:  Hello, my name is Andrea with Kohler Customer Service. I am happy to assist you with your Faucet question. I am sorry we do not offer the option of a bigger handle for model number 690-VS Please work with your local Home Depot for pricing and availability on this product. Thank you for choosing the Bold Look of KOHLER.

A:  Hello, my name is Julie with KOHLER Customer Service. I am happy to assist you with your faucet question. We are sorry to hear about the issue you are having with your Kohler faucet. We design our products with customers like you in mind. We would like to speak with you further so we can help provide a resolution. Please call our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537). Thank you for choosing the Bold Look of KOHLER.