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Questions & Answers

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Q:I just had this installed undermount in granite. It seems the cutout is too small, the cutting board does not fit into opening. What is the cutout dimensions for the granite? I cannot seem to find them and the granite installer kept the template.
by|Jan 17, 2019
1 Answer
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A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Please call our Customer Care Center at 1-800-456-4537 (M-F, 8am-5pm CST) and choose the Literature option to order a complimentary template for this sink; this is the only method of determining the size of the cutout. Thank you for choosing KOHLER.

by|Jan 18, 2019
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    Q:Can it be installed in marble
    by|May 16, 2018
    3 Answers
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    A:  IDK. Mine is an undermount with a quartz counter top.

    by|May 5, 2023

      A:  Yes. Undermount only.

      by|May 6, 2023

        A:  Hello, my name is Sarah with Kohler Co. I'm glad to answer your question. Yes, this can be installed in marble. Thank you for choosing Kohler.

        by|May 5, 2023
          caret
          Q:does this sink come with basket strainers
          by|Mar 7, 2017
          2 Answers
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          A:  Yes

          by|May 6, 2023

            A:  Hello, my name is Sarah with Kohler Customer Service. I'm glad to answer your question. No, the basket strainers are not included. The K-8801 are a great option! Thank you for choosing KOHLER.

            by|May 4, 2023
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              Q:No cut out diagram to go by
              by|May 9, 2016
              1 Answer
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              A:  We design the 6411-1-NY with customers like you in mind. We would like to speak further about your concern. Please call our Customer Care Center at 1-800-4KOHLER. (1-800-456-4537).

              by|May 3, 2023
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                Q:I was thinking about ordering a new sink. How are you notified as to when the delivery will be?
                by|Mar 31, 2012
                2 Answers
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                A:  Hello Valued Customer, Thanks for your question and interest in this item. Model K-6411-1-0, Internet # 202550381 is currently in stock and available for online purchase today. Most orders ship within 1 business days. Please allow an additional 5-10 business days for Basic Home Delivery in the Continental U.S. Basic Home Delivery service includes delivery to your door or first dry area. Once your order has shipped you will be emailed shipping to number to track the progress of your order. If you have any additional questions or need assistance placing an online order, please contact our Online Customer Service department at 800-430-3376. Thanks!

                by|May 2, 2023

                A:  Email

                by|May 6, 2023