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Questions and Answers for KOHLER Bellera Single-Handle Pull-Down Sprayer Kitchen Faucet with DockNetik and Sweep Spray in Vibrant Stainless

Internet #203309989

Model #K-560-VS

Store SKU #1007184995

  • High-arching spout offers superior clearance for cleaning
  • DockNetik smoothly glides and securely locks the sprayhead
  • Features innovative Sweep Spray technology

Questions & Answers

157Questions
caret
Q:My faucet was installed with handle on the right, but I am left-handed and would like to rotate it. I see that it can be installed that way, but now that it is installed incorrectly, can anyone help me with instructions to change it?
by|Mar 22, 2024
1 Answer
Answer This Question

A:  Hi, my name is Meli with Kohler Co. Our technical department would be happy to assist with adjusting your installation, please reach out to our team at 800-456-4537. We are available Monday-Friday 8AM-5PM CST. Thank you for choosing Kohler.

by|Mar 22, 2024
    caret
    Q:I have the the 560-CP. The button on the spray head broke. How do I get a replacement spray head?
    by|Feb 21, 2024
    1 Answer
    Answer This Question

    A:  Hi inspectorbob, this is Sarah with Kohler Customer Service. I am glad to address your question. Please call our Customer Service team at 1-800-4KOHLER for warranty assistance. We are happy to help you obtain a replacement sprayhead. Thank you for choosing Kohler.

    by|Feb 22, 2024
      caret
      Q:The faucet handle on the bellera hits my backsplash. Is there a way to adjust the handle so it starts in a more forward position? In this way I would have a wider temperature range closer to what the unit was designed for
      by|Sep 13, 2023
      1 Answer
      Answer This Question

      A:  Hi Fred, this is Sarah with Kohler Customer Service. I am glad to address your question. Unfortunately, there is no way to alter the handle orientation. Our apologies. Please call our Customer Service team at 1-800-4KOHLER, should you need additional assistance. Thank you for choosing Kohler.

      by|Sep 14, 2023
        caret
        Q:is the product durable
        by|Jan 16, 2023
        2 Answers
        Answer This Question

        A:  After owning this product for 7 years, I would answer "no." Our pull down faucet tubing has cracked and now sprays out that (not just the faucet head.) So pulling it down isn't an option any longer.

        by|Aug 28, 2023

          A:  Hi, this is Lisa with Kohler Co. I am glad to answer your question. The Kohler Bellera has a ceramic disc valve, which exceeds industry longevity standards, for a lifetime of durable performance. A premium metal construction allows for durability and reliability. The finish resists corrosion and tarnishing. Thank you for choosing Kohler.

          by|Jan 17, 2023
            caret
            Q:what country is this made in?
            by|Dec 19, 2022
            1 Answer
            Answer This Question

            A:  Hello McTa, my name is Kassi with Kohler Co. I'd be glad to answer your question. Kohler Co is a global company, and manages manufacturing facilities in countries all over the world. Almost all Kohler products lines have multiple parts; each part has the ability to come from a different facility or vendor from around the world. All of our product lines are held to the highest quality standards and as such, carry the same product warranty no matter the manufacturing plant of origin. As part of this warranty we offer a world class customer service team to support our customers should there every be a product question. Thank you for choosing Kohler.

            by|May 13, 2023
              1 found this answer helpful
              caret
              Q:In the description I see in two places it says deckplate included. But in the graph it says deckplate not included. Can someone verify if deckplate is included or not.
              by|Sep 2, 2022
              5 Answers
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              A:  The one we bought from Home Depot did not come with a deck plate.

              by|Oct 27, 2022

                A:  Yes, they generally include the deck plate, but many times they leave it out of the pictures. I always use the written description to verify.

                by|Sep 5, 2022

                  A:  Hi Faye, this is Sarah with Kohler Customer Service. I am glad to address your question. The escutcheon plate (for three-hole installation) is included. Thank you for choosing Kohler.

                  by|Sep 2, 2022

                    A:  Each of the 4 Bellera faucets I purchased to install in apartment units included a deckplate. Kohler customer support was very helpful when I contacted them after another part accidentally dropped into an inaccessible hole and shipped a replacement immediately.

                    by|Sep 3, 2022

                      A:  On mine it was. I have had it for awhile, but unless they changed their policy it comes with a deck plate.

                      by|Sep 4, 2022
                        caret
                        Q:Is there any way to adjust the spray pattern? It comes out in a wide, fan-shaped pattern that sprays all over ME, even when I hold it close to what I'm spraying. I'd like it to have a tighter circular pattern that I can direct to spray tings precisely.
                        by|Aug 4, 2022
                        1 Answer
                        Answer This Question

                        A:  Hi BarbaraH, my name is Meli with Kohler Co. I am happy to assist with your question. The Bellera K-560 features our Sweep® spray which creates a wide, forceful blade of water. The spray head has three functions: stream, Sweep® spray and Boost technology. Thank you for choosing Kohler.

                        by|Aug 5, 2022
                          caret
                          Q:Does it automatically back to stream mode from spray mode after turning off the water?
                          by|May 16, 2022
                          3 Answers
                          Answer This Question

                          A:  no, you have to switch

                          by|May 18, 2022

                            A:  Hi James, this is Sarah with Kohler Customer Service. I am glad to address your question. No, the mode does not revert to stream after it is turned off. It will stay in the last position used until it is manually changed. Thank you for choosing Kohler.

                            by|Feb 2, 2024
                              1 found this answer helpful

                              A:  No. 

                              by|Oct 29, 2022

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